Courtney Khashabi - State Farm Insurance Agent - Concord (CA)

Marcella Hallett I give Skip Leopard an A+ grade for being my State Farm Agent.He listens and understands my current complex and challenging situations. I also do not have fire insurance within my State Farm Homeowner’s policy anymore…California Fair Plan currently covers my fire insurance policy.With all my “bundle”policies Skip cared to make my Homeowners premium more reasonable and affordable for me. Skip is GOOD!! Thank you Skip….Sincerely from your new client,Marcella

Marielena Salazar Purchasing life insurance was an important decision for me, and I’m very satisfied with my experience. The process of getting a quote was straightforward, and the representatives were knowledgeable and patient in answering all my questions. I ended up working with Gigi Horton, and she made the whole process easy and stress-free. She took the time to explain all my options in a way that actually made sense, without any pressure. The coverage options were flexible enough to fit my needs and budget, and I appreciated the transparency around what was included. Knowing that my loved ones are financially protected gives me real peace of mind. The front office team was also incredibly welcoming and professional — they made the entire experience even better. I would highly recommend Gigi Horton and her team to anyone looking for dependable life insurance.

Trina Cason Alex went above and beyond with helping me with my insurance policy. He looked into it without me asking and found a cheaper policy and saved me a ton of money. Very professional and efficient. Highly recommend this office.

Dwight Monroe Very detailed and knowledgeable

Jhoybell Permejo Cayas Updated 01-07-2016 There are not enough words to tell you how impress I am with Bryce. He is phenomenal and does an outstanding job all around. He is easy to talk to and meets all my expectations on helping me. I am so happy to have meet him. He is such an exceptional employee and will go far in his future. He has gone above and beyond to make sure I am satisfied with what I need. I wish I could give him a hug and shower him with how much I appreciate his work and what he has done for me. Again thank you Bryce and Kay Pacey Insurance!!

Brittney C Karen is wealth of knowledge and always puts her clients best interest first. Very total, professional and thorough with her work for her clients.

James Ferguson I called Marc late one afternoon as the office was closing, leaving a message about damage to my vehicle. The first thing the next morning I received a call from Marc himself. He very expertly explained the claims process and how I could register an account with State Farm so I could follow the progress of the claim via my email and smartphone. He called me back in just a few minutes with my claims number and the process was under way immediately. Before we had completed the call we discussed a rental car company to use. Within a few minutes I received a call from the rental car company, as State Farm had already contacted them to call me. I was totally impressed with Marcs quick response and his reassuring calm, friendly demeanor. He immediately reduced the stress I was feeling. I would recommend Marc to anyone who is seeking expert and caring service.

Luis Maha I love dealing with her instead of DMV. She expedites everything! For example, the first time I stepped in her office, It was almost 5 and I had a forgotten I had to be in court the next day; with proof of insurance and registration or proof of having it now. I had neither. She found me the cheapest liability insurance I had ever heard of, and renewed my registration, along with a print out from dmv confirming it.

Asha Frazier Customer Service is very helpful and easy to work with. Many companies now put chat and phone bots on the front line, that waste your time. Jaimie was great !! She patiently helped me unravel new renewal issues. Frazier followed up to make sure I did not miss my wildfire insurance due date. The entire Frazier Team, communicates well together and is quick to respond and give good answers by email.