Commercial Coverage Insurance Agency - Novato (CA)

Chela GEM Olivia is awesome! We have been with her for years and when she moved from the paso location to Slo and opened her own business we had to follow her ! She’s good at explaining everything and is always there for us if we have questions.

Gabby Renteria I can’t say enough great things about Tim Neal! He’s incredibly knowledgeable and always stays on top of current events, keeping me informed about changes in the insurance world. I truly value how he takes the time to educate me, ensuring I understand my options and feel confident in my decisions. What stands out most is his genuine, personable nature—he always makes time to listen to my needs and answer my questions, no matter how busy he is. I first met Tim through my business network, and even though I already had another agent at the time, his expertise and integrity earned my trust. As my business has grown, so has our relationship—I’ve confidently entrusted him with multiple policies along the way. If you’re looking for someone who truly cares about protecting what matters most to you, Tim is the one to call!

Nathan Delaney Ive been coming to Stateone Insurance for about 15 years and I change vehicles on average once a year. Don and Sharon have been great for us. They always get our cars covered no problem and any time we add a house or motorcycle(s) they are on it. Usually we can combine into one policy, but when they find a more affordable option they let us know. We will continue to come to this great office and these great people. If you want a great one on one relationship with the people who handle your insurance and/or financials I would highly recommend giving Don and Sharon a call.

David Lee Luis is very friendly and professional. I got a recommendation from one of my friend for a commercial auto insurance, and it was quick and simple. He was able to answer all my questions, and I was very satisfied with the service. I would like to give 10 stars if I can!

Dorthy Esparza Sweet and informative. Highly recommend! She even shopped around for me, and tried to find the best insurance for my situation. Very patient too.

Rachael Ann Made2Shine Dont be scammed this is not a auto insurance place

S A-M Colby My wife and I walked from the RV park that we were staying at to this office to purchase Mexican insurance. We quickly discovered that pictures were needed for the policy and said we would return the next day. Christian was extremely helpful and offered to drive us to the RV park so he could take the necessary pictures. We are also traveling with my 91 year old father-in-law who also required insurance. Christian took pictures of both our RVs drove myself and my father-in-law back to the office. My FIL just got a new hip so he is walking with a cane, Christian sat with him at the office so he didnt need to stand through the duration. After we were both done he drove us back to the RV Park. I can not say enough great things about this wonderful young man and his customer relation skills. Thanks again to Payless Insurance and Christian!!!

Alicia Thao Esthefani was a great help & she’s quick and fast got my car transferred and insurance in less than 45 min great customer service very kind and polite!

J B Lets be real, being a Californian needing insurance nowadays, can be a stressful and daunting thing. I got enough stress on my plate, the last thing I need to worry about navigating is my insurance. Thats why I am thankful for State Farm insurance. Most specifically, I am incredibly grateful for the service that Aleene Althouse aka Ace provides. In this ever changing climate of insurance, Aleene brings that confidence that I need, to know the things I hold most dear are protected. She clarifies the jargon, reassures my anxieties and helps me make sure that I have just what I need. Her office is always there for me, whether it is regarding a billing question or just wanting to clarify a policy, I feel heard and valued. Thank you from the bottom of my heart Aleene! The insurance world needs more compassionate, dedicated and professional people like you in it. State Farm is so fortunate to have you on their team. If youre looking for an agent with integrity, knowledge and kindness, Aleenee “Ace” Althouse is the agent you want and better yet, need.