COACH - Palo Alto (CA)

Maria Fernandez I was fortunate to be helped by Mac at Shane Co. Mac took the time to answer my questions about resetting my wedding rings. His compassionate, no-pressure approach was exactly what I needed for such an important decision. He patiently explained the options of using my existing diamond versus purchasing a new one, and lab diamond versus regular diamond, making sure I fully understood my choices. What impressed me most was Mac’s patience and professionalism. He never rushed me, even as I called my husband twice to talk through the different options. This was a significant purchase for me - after 34 years of marriage, updating my rings carried a lot of meaning. Mac made the entire process enjoyable, comfortable, and memorable. I am deeply grateful for his guidance and kindness. Because of Mac, I not only left the store with excitement about my purchase, but also with complete confidence that I had made the right decision. I would highly recommend Shane Co. and Mac to anyone looking for exceptional service and a truly personalized jewelry-buying experience.

Heather Long MILESTONZ ARE THE BEST! I’ve been a loyal customer for a few years, They truly understand the importance of taking care of their clients.The inventory is impressive, and the customer service is outstanding. They’ve always gone above and beyond to ensure satisfaction. The staff’s knowledge and attention to detail are truly remarkable. They are dedicated to helping customers find the perfect jewelry pieces that complement their unique style and personality. The staff’s friendly and courteous demeanor makes the shopping experience enjoyable and memorable. Milestonz’s commitment to quality and uniqueness is evident in its extensive collection of one-of-a-kind designs. The store’s clean and well-maintained environment enhances the overall shopping experience. Mike and Esmeralda have a great eye for matching jewelry with your personality and style. They’re incredibly patient and genuinely understand what you’re looking for. Their suggestions are always genuine and helpful. They have a fantastic selection of gold and diamond designs that are impossible to find anywhere else. This place is a diamond in the rough! I highly recommend it to everyone.

angel martinez I always come in here for all my jewelry needs. I needed an engagement ring and Karina went above and beyond and worked with me to find the right one awesome service her and efrien always are great thank you!

Brad Baer Needed my wedding ring enlarged. Came in and was promptly helped by the jeweler. Got the ring back quickly and it was perfect. Friendly knowledgeable staff. I will return for any jewelry repairs that I might need and to browse their nice display cases.

Martin If youre into antiques, the Pasadena Antique Mall is a must-visit. The store is filled with all kinds of vintage treasures, from furniture to collectibles. I spent hours just browsing, and I ended up with a gorgeous old typewriter that was reasonably priced. The staff is friendly, and they offer free parking in the back. It’s a great place to find unique items for your home or gifts for someone special

Nevine Kamel Indian Jewelers Mall exceeded my expectations! The variety of unique, gold inspired jewelry is impressive. The staff is friendly, knowledgeable, and eager to help. Prices are reasonable too! Definitely a must-visit for those seeking one-of-a-kind pieces. Also the crystals and all the energy stuff they gave is beyond believable the store have such a positive energy. #UndeadJewelersMall #GothicGems

Rivers Moon This is a great place! They’re fair, helpful, great prices on both consignment and pawns. They are like family and are always so helpful!!

Jordynn Frederick Had the most amazing experience here! 11/10 recommend!! From the moment we walked in, Chase made us feel like we were part of the family. He was so kind, patient, and knowledgeable, taking the time to answer questions and guide without pressure. You can truly feel the love and pride in this family-owned business. This wasn’t just a shopping trip, it was an experience we’ll always remember. We’ll absolutely be back every time we’re in town!

Atziry Felix I had an amazing experience at this jewelry store! Adrian was incredibly knowledgeable, patient, and helpful throughout the entire process. He took the time to understand what I was looking for and guided me to the perfect piece. The quality of the jewelry is outstanding, and the selection is beautiful. Whether you’re shopping for a special occasion or just treating yourself, this is the place to go. Highly recommend Adrian and this store for anyone looking for excellent service and stunning jewelry!