Citrust Insurance Agency - Pasadena (CA)

Kai Lozano Been with these guys for a long time. Scott helped me get an SR-22 while I was still in Kuwait on my return trip from overseas. Nobody else wanted to help me until I was state side but Scott did and allowed me to do everything through email because fax machines aren’t secure. This is why I’ve stayed with them. Some of the nicest people you could ever meet. If you need insurance, at least given them a call. Scott and his wife run the business and I promise you they will do whatever they can to get the best rate. The only reason my rates have ever gone up is because of my own driving issues.

Trade Visa (VisaTrade) Im hoping this is the insurence broker I once had. It used to be located near SRJC. Gabriella Rivera insurence was the best broker Ive ever had. Gabby herself was a very sweet person. She made me feel like she had me covered and not to worry about insurence as long as I had her company as my broker. Anytime I needed to adjust my policy or add a car I could call. I noticed theyd always find me the best deal. Once I had to insure a dually truck and was informed it had commercial insurence required. It was beyond my means but they made it easy to insure it for a month while I used it to move. My parents are with Geico for some reason but now need a more custom insurence for their classic car. Im recommending Rivera Insurence Agency.

Eman What a great experience it was being able to work with Mayra Zavala with my insurance coverages on my vehicles. From having been insured by different companies in the past, she by far exceeded my expectations in every aspect. I want to thank you and the rest of your team for handling my needs efficiently.

Martha Gonzalez Great service and very professional they always provide the right information for you

jose Romero Erika was quick and handled my situation without hesitation. Shes awesome. I think she needs a raise

Carv Antonio Horrible service and scammer I gave John $3,400 for a dealer bond back 5 months ago and up to date no bond and he refuses to give my money back.

Dominic Griego I cant say enough great things about my experience with my State Farm Agent! From start to finish, they made the process of securing both home and auto insurance smooth, straightforward, and even enjoyable. They took the time to understand our specific needs, ensuring we got coverage that truly matched our lifestyle and budget. The level of professionalism and customer care was top-notch, and they answered every question we had with patience and clarity. Were incredibly satisfied with the coverage provided, and its comforting to know that we have an agent who genuinely cares about protecting what matters most to us. If youre looking for an agent who goes above and beyond, I highly recommend Omar Ziad and his team!