Citizens General Insurance - Auburn (CA)

Teresa Costa Tameka Wells provided me with excellent service. My insurance of record decided to cancel/not renew all of my home owners insurance. Meka worked with me to find what I needed. She responds fast, answers all the questions, gets it done!! thanks, Meka. You are the best!

Dorinda Soiseth I highly recommend Jessica Murawsky of Cassidy Insurance Agency in Scotts Valley CA. She was able to obtain a fire insurance policy for our small cabin after our carrier had non-renewed our policy. She is very efficient and knowledgeable, and was able to address and answer all of my questions in a very professional manner. She returned my calls and responded to my emails in a very timely manner, which was greatly appreciated.

Lynn Rossi This company were able to sign me up into a policy that same afternoon thanks for getting it done.

Lorraine Miranda I’ve been with this agency for one year and couldn’t be happier. Thank you Lucero and Marlene for always working with me. You have been helpful, friendly, and patient. The customer service you provide is great. ☺️

Geo Tu Mimi and her staff are very experienced, professional, and friendly. They respond quickly via phone and email. When setting up each of our insurance policies, Mimi explained the options well, offered useful information, and made great suggestions without being pushy at all. When I had to file a claim, both the State Farm claims department and Mimis office were all helpful with the entire process. I was able to conveniently submit all necessary documents online, and I received the claims check in a timely manner. Weve referred several friends to Mimi because were very happy with our experience, and we always look forward to coming back to Mimi as our insurance needs grow.

Gerald Allgood Not happy with personal homeowners service and turnaround time. Did not get that friendly feel when dealing with staff. Moved my policy elsewhere for ease of service through another local agency.