Brown & Brown Insurance Brokers of Sacramento, Inc. - Rocklin (CA)

5 /5 David Craig: Brown & Brown Insurance has been nothing short of exceptional. When I was struggling with a valuable contract, the team jumped into action immediately, showcasing their professionalism and dedication. Their efficient and empathetic approach in handling my case turned a daunting situation into a success story, earning my deep gratitude and lifelong loyalty. The unwavering support and commitment to clients like me is a testament to their high standards. Thank you!

5 /5 Jim Filippi: I had been struggling to find an insurance provider for my family and I. Luckily I found Danielle with Brown and Brown. Before I knew it, I had 3 quotes from her and had the policy bound the next day. Every call or email has been responded to immediately. I honestly dont know how she does it. I would highly recommend Danielle.

1 /5 Ryan Wood: My old agent that we were familiar with using for over a decade was laid off from BnB in the past year. His replacement that renewed my commercial policy this past summer also seems to have been laid off. Neither of their contact phone numbers or emails is active anymore, and no one from BnB ever reached out to inform me that they were my new contact. Either way, Ive spent 3 days leaving voicemails to this company (that lacks any sort of dial 0 for a live representative option) with no response back. I am already a paying customer, and for some reason am still so low priority that no one at this company can find the time to return my call to handle a very simple matter. This situation used to be resolved within 5 minutes of my request through email, now its becoming a real pain to get done because of BnBs lack in customer service/responding. Long story short, Im following my old agent to his new company because BnB doesnt seem to have their stuff together for the basics of picking up a phone... Very disappointing...

1 /5 Sharky: Do not waste your money. They start off ok then a year later your agent changes to someone else operating out of the Middle East who tells you they no longer can shop other companies for you and are not able to even make policy changes with your existing company!

5 /5 William Heintz: Jesse Gonzalez did a great job of finding us a company that would give us an umbrella policy and cover all of our vehicles for a similar rate than what we were already paying. His customer service and knowledge was first rate!