Ed Attlesey - State Farm Insurance Agent - Goleta (CA)

Christian Cary I am an apartment building owner. It is now almost impossible to get liability insurance for apartment buildings in California in todays environment. All the carriers are leaving the state. After my insurance agent of many years procrastinated and then failed to find me an affordable policy, I was within days of having no insurance at all. Worried, I called BPIA and spoke to Mark Woods. He was FAR more knowledgeable of the CA apartment insurance landscape, and knew exactly what to do and where to find high quality insurance. He explained to me patiently, and in detail the situation, and where we would find a provider. Finally, at the last minute, my old agent did find a policy. It was from out of state, without CA protections, and 2x the price of my old policy, with less coverage. Mark advised me that it was an inferior product and promised he would find a CA carrier with higher $$$ limits and a lower price. He made me his top priority, and searched tirelessly, and in the RIGHT places, communicating frequently along the way, as he knew I was worried. He found a CA carrier with 50% higher limits, better terms, and $2000 cheaper. Now we had to process a bunch of paperwork and answer detailed questions about circuit breakers brands, furnaces, and construction, as required by the carrier. We worked great as a team. The day my old policy expired, Mark worked with me until 11:55 PM to get all the paperwork done and submitted so that coverage would be in effect that same day. At 10:30 PM, when I said, "Mark, please take the rest of the night off and go to bed.", he said, "No. I dont want to see you go without coverage another day." He got the paperwork submitted a few minutes before midnight, showing an effective date that same day. I have to admit I have never gotten an adrenalin rush out of insurance before! Mark Woods at BPIA was the most professional, caring, hard working, dedicated insurance agent I have ever experienced. He took my need for insurance as a personal priority. I highly recommend him and BPIA without reservation.

Jay Johnson Excellent friendly service.

Alberto Lopez Luz thank you so much for your assistance and amazing patience with me.

Camille Runnels The level of service is truly extraordinary! Not only is Jason very knowledgeable about the best option for my needs, but I trust his ability to do what is right for me and my family. Jason is always available to review policies, questions, etc. Jason went above and beyond to find us a policy that would cover our needs. I had received other quotes and Jason was able to review them and make adjustments based on our needs (adding/reducing, etc.). He worked diligently to get quotes from several different companies which I appreciated immensely. As previously mentioned, Jason makes me feel comfortable I have the insurance needs necessary to be alright should something catastrophic happen. I do not worry about my insurance needs because I know Jason would never steer me in the wrong direction. He is genuinely invested in each of his customers and I would recommend him to anyone.

Leslie Robinson Outstanding agent

Masin Garcia Elian Quick, helpful, and thorough. The agent didn’t rush me and made a genuine effort to help. Great use of time

Jason Sisco Communication and quote was fast and friendly they were very professional

Mike B My wife and I have been doing business with Barbara’s office for many years. The entire group is very knowledgable. They go above and beyond by doing an outstanding job each and every time. It doesn’t matter who picks up the phone, each person is very dedicated on providing the best customer service and commitment to excellence. It is always a great pleasure to work with this team for all our insurance needs as things come up throughout the year.