Bracken Jewelers - Santa Rosa (CA)

Guby Kandola Amazing customer service! Christian (store manager) and Wesley were so kind and went so far above and beyond to help me with my ring purchase from 10+ years ago to look for the lifetime warranty. The collection at the store is incredible and the energy is so warming and loving :)

Rk I’ve bought three pieces from the owner due to his polite & great energy. He’s fair & not pushy for the sale

Jamie Hartman Tom Sr and Tom Jr did an amazing job with my ring, I had no clue my husband was working with them to make my 20 year Anniversary ring. The ring is amazing and I couldnt ask for a better present. Their customer service is spot on and they were very welcoming from the moment I walked into to their store to the minute I left. I would recommend them to family and friends wit out a doubt. Than you for making my anniversary special.

Alice Weber I first discovered Sarai and her stunning jewelry at a local market, and it has been such a joy to watch her evolve into opening her own beautiful boutique. Her shop is absolutely lovely—warm, inviting, and filled with pieces that are as timeless as they are unique. Sarai pours her heart into every design, and it shows. Each piece carries intention, quality, and artistry, making it more than just jewelry—it’s a personal statement. Beyond the creations themselves, her genuine personality and passion shine through in the atmosphere of her boutique, making every visit feel special. MOKA by Sarai is a true gem in the community, and I couldn’t recommend her shop more highly for anyone looking for jewelry that is elegant, meaningful, and made with love.

Lisa Conlon William designed a gorgeous custom sapphire and gold ring for me. The collaborative process went very smoothly and the result was just what I had envisioned. I will definitely return the next time I have a project in mind. I highly recommend Ross Goldsmith.

Sabrina M Jax was SO helpful!! He helped me put a charm onto a bracelet I already had, where the clasp was very small. So helpful and highly recommend coming in!!

Ann Yang brought in a couple pieces to get fixed and it was very fast and at a great price. they also have a lot of cute pieces to look at while you’re waiting

Marissa Marmolejo The customer service exceeded all my expectations from the moment I walked in. They took the time to walk me through all of my options. The quality of their pieces is outstanding. Whether you’re shopping for that special gift or need a repair this is the place to go. Highly recommend making the trip to this local gem.