Big Rod’s Bracelets - Long Beach (CA)

PK Manning Virtual Assistant ⭐️⭐️⭐️⭐️⭐️ I had the absolute pleasure of being helped by Alexa at Zales in Lakewood Mall, and I cannot say enough about the outstanding service she provided. From the moment I walked in, Alexa greeted me with genuine warmth, professionalism, and patience that immediately put me at ease. She took the time to carefully listen to what I was looking for, guided me through different options, and explained everything with such knowledge and clarity. Alexa truly went above and beyond—making sure every detail was perfect and that I felt completely confident with my purchase. Her customer service is exemplary in every aspect: friendly, attentive, honest, and sincerely caring. What stood out most was her ability to balance professionalism with a personal touch. She never rushed me, made excellent recommendations, and created such a pleasant shopping experience that I left not only with the perfect piece of jewelry but also with gratitude for her kindness. Alexa is a shining example of what customer service should be—someone who takes pride in her work, values her customers, and ensures each person leaves with a smile. Zales is fortunate to have her on their team, and I highly recommend asking for her if you want a five-star experience.

Tracy Marlowe I love this fabulous gem of a store. Family owned and managed. Ive visited estate jewelry stores in multiple cities and states and have yet to stumble into one that has as extensive a collection as this one. The owners are delightful, friendly and helpful. They even sized my gorgeous estate ring purchase quickly enough that I was able to pick it up before the end of my trip. Love this store and the ring! Ill definitely be back! ❤️

CS Peckham Carol designed a custom ring for me - it is absolutely stunning!! She is an amazing artist - you wont be disappointed!

Irvin My experience with Diamonds Forever Jewelry Store was truly outstanding. I first purchased a pendant that had a small issue, but what impressed me most was how quickly and graciously the team took care of it. Allan and Moh were both incredible-understanding, patient, and genuinely committed to making sure I left happy. They guided me through the process of selecting something new with ease and without hesitation, turning what could have been a stressful situation into a great experience. Not only is the jewelry itself beautiful, but the customer service is exceptional. Its clear that Diamonds Forever values their customers and stands behind their pieces. I walked away with something I absolutely love, and Ill be coming back again for future purchases. Highly recommend this store for both quality and customer satisfaction.

Tăng Hùng Very reputable, polite, thoughtful, second to none. I would recommend to everyone

Sophie Hussenet Even though I’ve never made a purchase at the Tiffany store in Palo Alto, I felt compelled to leave a review because of the outstanding and consistent service my family and I have experienced there. Over multiple visits—whether trying on new pieces or handling service repairs—the team has always treated us with the same level of care and professionalism youd expect from a luxury brand. Each time we visit, we are warmly welcomed by the staff, offered a drink, and invited to sit comfortably while being assisted. Their approach is gracious, thoughtful, and never rushed. Today, my son returned from the store with a small chocolate in hand, and with a big smile, he told me that one day, when he makes money, he wants to buy me something from there. That moment says it all—Tiffany in Palo Alto is doing an exceptional job at creating a lasting impression across generations. If youre hesitating between this brand and another, I highly recommend visiting this location. Their commitment to customer experience truly sets them apart and builds lifelong loyalty.

Hammy Star Very sweet owner and absolutely beautiful and high quality jewelry, her story is so sweet and I truly am so happy I found this gem of a place!! Keep up the amazing work!! I hope to return soon

Manuel Sandoval January 8, 2025 took my wifes earring to fix the clasp that wouldnt lock right and was fixed perfectly! Had purchased from Zales years back and would fix it for outrageous price. Thank you Mr. Torres..

Melodie Durham Great bead store! They have a fantastic selection of beads and very helpful people that work there. Highly recommend!

Eric OBrien Petaluma Estate Jewelers is now my go to for all my jewelry needs! I needed to liquidate some gold coins and sterling silverware and Petaluma Estate was able to get me the best price for both! I also had some jewelry that I wanted to get appraised and Ryan (the proprietor) was fair, knowledgeable, and very easy to work with. Thank you Petaluma Estate Jewelers for making things so easy!