Avenida Insurance - San Diego (CA)

Carolyn Vaughan Christy Glenn and Palm Desert Insurance came highly recommended and she did not disappoint! From start to finish she was wonderful, and provided excellent service with prompt and thorough communication at every step. We are very grateful to her for all her help and expertise!

Daniela Avila I like Farmers insurance but I LOVE the customer service at this Farmers Insurance location. My representative Ana is dedicated, detailed, knowledgeable, helpful and an absolute delight to work with. She made sure I found a plan that worked best for me and covered everything that I needed. I hope that she is recognized for her amazing work! It is hard to find this type of customer service and hers is something that I’ve always appreciated! I would also like to add that Julia was very kind, understanding and sweet. While Ana was out of office, Julia stepped in to assist me and answer some of my questions with ease and certainty. Ana and Julia, thank you ever so much for making what felt like a stressful process, such an easy one!! You guys are such a dream team!!

Cindy1956 Fox Didnt have to wait long at all. You dont have to go to the DMV to pay your tags for your car ,and that in itself is worth it

Christine Joshua I had to get auto-insurance last week because I bought a new car. They were able to take care of me and apply coverage over the phone. They helped me and would recommend them.

kristina carter Professional, reliable and quality personal care like you don’t see anymore! Keith managed to get us a competitive rate for homeowners insurance in a high fire zone. An easy, classy experience the entire process.

Wendy S If youre looking for home/condo insurance, I highly recommend you compare what this office quotes you with AAA Insurance. I was led to believe that its nearly impossible to get a home/condo policy in CA, which I dont doubt is true, depending on which insurance company youre dealing with. Without doing any comparison shopping, as Ive been with Farmers for years, I took their word for this. Yes, Farmers appears to be pulling out of CA. By working with them, to get a condo policy, I ended up with a very expensive and poorly administered 3rd party policy. When I initially purchased the policy, errors occurred that caused me to not be covered (which I was unaware of at the time, as no one at this office noticed me). This led to a lengthy reinstatement process that was stressful and time consuming. All difficulties Ive had with this policy are explained away as Im lucky to get anyone to provide me with condo insurance, so Im supposed to feel fortunate and put up with the extremely slow communication/customer service and high cost. Come to find out, AAA is not having these same issues. I recently did a price comparison for my auto policy, and discovered that they also offer seamless condo coverage at a very affordable price. I switched both my auto and condo insurance on the same day, 12/11. I notified Farmers and my auto was cancelled and reimbursed within the week (different agent, office). As for working with this office for the condo insurance cancellation, Im being told that as of 12/20, the 3rd party has not yet responded. As with everything else regarding this pain in the neck policy, I have no idea how long this will take. This has really been a terrible experience.

Tammy Bronsart The girl seems to open and close when she wants compared to the hrs that are on the phone when u call.lije today went and she wasnt there the other store said that they had not seen her in all day but yet she was to be open .This has happened several times so u never know when shes there or not unless u drive way over there.Stord is in Victorville I live in apple valley

Michael Sabo This is an excellent place to do business they carry the policy on our 50 ft sailing yacht

bert omi Been with this agency for over 40 years.