Apoyo Financiero Concord - Concord (CA)

Marie Thatcher super unprofessional and flaky... I have been with New York Life for over 15 years and a lot of things changed so I have been trying for over 2 years to change my policy. My my representative will not call me back or email I have been trying to reach her for weeks. I did a medical examination and never heard back from the company or my rep. I switched to Farmers Insurance and the customer service was Top Notch and got me all taken care of within a few days.

Rohi Zacharia Always helping and great people

S A-M Colby My wife and I walked from the RV park that we were staying at to this office to purchase Mexican insurance. We quickly discovered that pictures were needed for the policy and said we would return the next day. Christian was extremely helpful and offered to drive us to the RV park so he could take the necessary pictures. We are also traveling with my 91 year old father-in-law who also required insurance. Christian took pictures of both our RVs drove myself and my father-in-law back to the office. My FIL just got a new hip so he is walking with a cane, Christian sat with him at the office so he didnt need to stand through the duration. After we were both done he drove us back to the RV Park. I can not say enough great things about this wonderful young man and his customer relation skills. Thanks again to Payless Insurance and Christian!!!

scott anderson Andrew spent all the time necessary to really explain all of the details of the various plans and what would work best for me and my family. We felt very comfortable immediately and look forward to a long relationship with him and his firm.