Mercer Advisors - San Diego - San Diego (CA)

Fred Ortanez Spoke with a banker/employee named Alexander Sanchez, and he was wonderful and polite. Even though his computer stalling and delaying while he was starting our application for a loan; he was very detailed and informative on our account. He worked through his lunch I believe even his manager was mad he didn’t take his lunch, but he was committed to complete our application. I wish more bankers were like him. A++ service in my book. I hope all Patelco branches have their employees put customers first too. Makes us feel appreciated. I feel so bad for the employee. His management was adamant on him rushing the process, but he was great in every way. And we opened a checking and savings account too just because he was so very kind and understanding.

Stephen Brandon I was previously banking with Wells Fargo and had a worrying experience so I went here to see what kind of treatment I would get and I was delighted to find Lorena working at this branch. She got thru my application for a business account and had me approved the next morning. She even followed up just now and was as nice as the first impression.

Andy Adams Cynthia and Cheryl were absolutely amazing! Great service!