Alices Insurance and Income Tax Services - San Bernardino (CA)

Sauchuen Yu I recently turned 65 and a friend of mine who introduced me to Simpler Horizon. I got to know Mr. Michael Soussanna who guided me with lots of health benefit questions since I don’t know much of the whole situation. Michael was very kind and patient and explained things well enough for me to comprehend. He has also sent me details of information via email and listed the entire process of how to apply for my Medicare benefits and what to consider of different health plans so I could understand to make my own choices. I strongly recommend Michael to anyone who is in need of guidance and help. Thank you, Michael.

Teresa S. Cant say enough about the wonderful, courteous & helpful care from Emily Castaneda we received. She explained everything in easy to understand manner, looked for best bundle pkg. and had everything taken care of same day. How refreshing to be helped & treated with such care & courtesy. Thank you so very much Emily, your a jewel.!!!

Simone Tanelli On Jan 9, two days after the Eaton fire disaster, while I was hearing from colleagues and friends about awful cancellation notices sent by greedy or unprepared insurance companies, I received only one email from Farmer’s: “were you affected by the wildfire? We’re here to help”. Now, THAT is proper insurance company behavior. Appreciated well beyond any penny pinching criterion. I have recommended Farmer’s to anyone who asked since.

Peleti Tialino 30 minutes top I got my insurance and my tags on the spot. Whats not to like? Besides, I was the only one there. Monthly from $157 to 115 within hours after he added some discounts.

J C Transporting Carlos was very informative and easy to understand the tax process. Taxes were filed on time. Will definitely be returning and recommending to all our friends.

Ashlee Hale Tim Proctor has been working with my family on our health coverage plans for many years now. He takes the stress and hassle out of signing up for coverage each year. Tim is very professional, knowledgeable, and helpful! He goes above and beyond to find the best coverage that meets your personal needs.Tim found a plan that was tailored for my needs and my husband a plan that met his needs. I would highly recommend Tim if you are looking to get signed up through Covered California and want the process to go smoothly. Tim is a real pleasure to work with!!

katekirsh Danner Fry was a great help in resolving a recent issue I had with Travelers roadside assistance service. She contacted Travelers directly on my behalf, and spent considerable time on the phone with various people to get the issue addressed. As my agent, she took responsibility for dealing directly with the insurance company to make sure my needs were met. Dannea showed great personal interest, persistence, and initiative, which are all the things one wants from a truly excellent agent.

Dean Duffy We have received great support, responsiveness and follow up from Anitas team since transferring from our retired agent. With that, we have had valued interface with Tammy recently in going over existing policies for updating, adding features, streamlining and gaining a better understanding of certain salient points of those policies. Tammy transferred years of experience into critical policy needs we should adopt. These were very thorough discussions. Additionally and also recently, Neb has been very helpful in working through some auto policy considerations that have worked well for us. Most helpful... We appreciate Anitas team! dean