Alan Chan - State Farm Insurance Agent - San Francisco (CA)

Emily Fan On 12/24/2024, AAA roadside service helped me to tow my car to the dealer. The tow truck driver named Elvin Gilpin from elevated towing company was super friendly, efficient, patient and very professional! He managed to get the car from inside my garage pushed down the street and loaded it into the truck etc etc every single step he took cares for the vehicle . I just wanted him to know that I really appreciated his help . Please let him know that I said thank you to him!

Alvaro Montano Alfredo and his team are very professional. I personally speak spanish, and all of this staff does. Casualty are undesired events, but when they have happened, AllState has been there for us. Alfredo is easy to get a hold off, either via email or whatsapp, hes always on top of his business. Thanks Alfredo and the rest of the team

Roger Noon Elizabeth and her team are the best!! If you are looking for any type of insurance needs, look no further. Elizabeth and the girls will take great care of you. Both Allie and Elizabeth, on separate occasions have reached out to me requesting information so that they could get me better rates! I have never experienced this type of customer service when it comes to insurance companies. You can tell they genuinely care about each one of their clients and they work hard everyday to make sure their clients are satisfied. I highly recommend them to everyone! Thanks ladies for all your hard work!

Gregory Burke Best insurance products provider for CPA firms in the U.S.

Marlene Smith Catherine has been the best insurance agent I’ve honestly ever had. From the subtle kind gesture of sending me delicious cookies after becoming my agent from day 1, to helping me through a claim that happened on private property & holding my hand through it all as my first incident to being an overall amazing agent by keeping me well informed & her honesty. She never hesitated to be there when I needed her, had questions or needed answers or something fully explained-she was there to make sure I fully understood policies & she does it with patience & great customer service. You can tell she truly cares about her clients & her efforts show! Unfortunately State Farm raised the prices in Jan 2025 for California & Oregon, which increased my monthly premium nearly $50 & it was already at $300 a month for full coverage auto & renters bundle. I was doing what I could to keep my agent, however found another insurance that offered the same premium, coverage & deductible for $150 less at $210 a month & I could not refuse financially. This has been one of the hardest things for me to adjust to, as I already Miss Catherine & my State Farm customer service. Financially though, I couldn’t justify it. I sure do hope I can return at a later time & get Catherine back. She’s amazing.

D John Wayne is my agent for more than 10 years. very responsible and professional guy. He is always helpful to find a solution for the problems we have and provide very good service at any time. Highly recommended!

Danny Wilson The customer service was amazing. I definitely will be returning for more business like car insurance to bundle with my homeowners insurance. I worked with Jennifer. She was an amazing agent, took care of All my needs within a timely manner thank you Jennifer and I will definitely be calling you when I need to get my car insurance

Jeff Simms I had the greatest experience working with OWIS . Ive had a hard past with my driving record and it was hard trying to find an insurance company to cover me but thankfully Romeo was able to find me the perfect company that accepted my past discretions.