Tony Schumacher - RBC Wealth Management Financial Advisor - Kennewick (WA)

Cynthia J Hurn I dropped into the office without an appointment on Tuesday at 9:30am seeking help to fill in my SS pension application. I brought all my paperwork and photo IDs, so I wouldnt waste anyones time, including my own. I also brought a book to read in case there was a long line ahead of me. The office was easy to find, had plenty of parking, appeared clean and well organised with about 10 chairs in the waiting space, 3 glassed-in mini offices providing sound privacy, and a simple system of checking in and getting a ticket. The restrooms were conveniently next to the reception desk and were clean and properly stocked. There were four people ahead of me and I waited only 10 or 15 minutes for my number to be called. Ginger, at window 3, gave me great service with genuine warmth and professionalism. I actually enjoyed the whole encounter as we shared several laughs while Ginger answered my questions and completed my form online. Before 15 minutes passed, she had my application all finished and an email awaited me when I got home, acknowledging that my application had been received and was in the system. Good job done! Before going to Port Angeles, I had read some dispiriting reviews for all Social Security offices within reasonable traveling distance of my home. None of the locations were rated any better than the others, so I chose the one closest to me, an hours drive away. Well, I couldnt fault a single thing about my visit - leaving me wondering if the people who leave negative reviews are those having a really bad day and who take it out on government staff. People who have a good experience like mine, probably arent so motivated to write a review. Unfortunately I believe many find its easier to criticize than to give praise when its earned. Honestly, the Port Angeles staff fully deserved a five-star rating and Im happy to recommend this office to anyone. If you go there, you will be assisted by friendly, helpful and efficient staff who really care about doing a good job for their customers. Come in with a book or screen game to entertain you if you have to wait; make sure you have all your necessary papers and IDs with you; and when youre called up to the window, tell them you just read a 5-star review about their great service. Youll have them smiling at once and will soon be walking out the door with all your SSI needs resolved.

Jennifer Hammond This was not my first time dealing with a debt collector unfortunately, but it was absolutely the best. This company is not your regular collection agency. The owner, Mark treated me and my case with compassion and understanding then ultimately, forgave it. These companies get a bad rap and Im here to say, they are not all the same. "The right thing to do is always the right thing to do" is a quote that was said to me and I will keep that with me always. Super grateful.

Lani Sordello We have always had excellent service with the Seattle branch of Fidelity. Recently Caro Jimenez has helped us and she wowed us with her professionalism, knowledge and excellent customer service.

Alma Lara I have been trusting Sandra with my taxes since 2011, and I can confidently say that her professionalism, attention to detail, and commitment to building trust are truly exceptional. She approaches her work with a level of care that I have never experienced with any other tax professional. Her thoroughness ensures that every detail is accounted for, and I have complete peace of mind knowing my financial matters are in such capable hands. Sandra doesnt just do a job; she builds a relationship based on trust and a genuine dedication to her clients well-being.

Artem Teterin Andy knows what he is talking about. He is not going to sell you something you dont need, but would suggest something that he would do for his family!

James Tolson My partner does her banking here. Not a lot of staff here, at this location. But they make up for it with friendliness. The inside of the bank is pretty sterile but its a bank, so do not expect too much for ambience. We have been here when it has been extremely busy, so I would definitely stay away from here from 4:00 to 5:30 pm. I hope this helps you out.

Karl Blackman Very nice to work with, very knowledgeable

Leticia Bazemore Love this branch and all the banner bank branches. I have been with this bank for almost two years with no incident. Love the fact that they are polite and very helpful. All the tellers at the bank are awesome. The bank manager is nice as well. Keep up the good work and thanks for being so personable.

Jen & Zeb Rodes Jarrod is very knowledgeable in accounting and the supported technical applications. He is always able to answer all our tax questions. He does a great job of knowing new laws/rules and is able to explain them in a way that I can relate to. He has been super helpful in understanding the small business supports that have come out in 2020. He is always able to give details on why something needs to be done a specific way so that I am able to see the bigger picture. I appreciate his dedication and assistance!

Dave Wilson I recently sold my house and had a little extra money. I put most of it in Erics care and decided to try a little etrade on my own. Eric almost doubled the money I made on my own..... Lesson learned, stay with Eric and leave the investing to him. He and the experts behind know much more than me