5 /5 Mike Norton: I have found Ray to be not only pleasant to work with, but more genuine than other attorneys I have interviewed before. I have retained over 4 attorneys in the past, and I feel that my opinion of Mr. Mutchler holds some credibility. I currently have 2 other attorneys on retainer right now.
Raymond is not the type of attorney that makes you feel like he is "Nickle and Diming you". His method of billing for his services is reasonable. And within reason, he will be supportive and helpful with communication here and there and it wont be guaranteed to be on the invoice. But typical lawyer fees should be expected, his time is valuable.
However, for example, a friend of mine currently has an attorney that if you email him and ask a question regarding a letter that was already paid for, my friend will get billed for that question. Literally one question regarding a document that he paid for could not be asked without receiving an additional invoice.
Another example is one attorney I have had in the past was very poor with communication, but extremely competent in the court room. A very powerful attorney to have in your corner, but sometimes you have to send him more than one email with a question because he wouldnt always reply, ever, not just in a timely fashion. That is not Raymond, he is very attentive with communication.
Another attorney I had would repeat themselves a lot while billing me for every second of the conversation. It was very annoying because when you are paying an attorney by the minute for a verbal conversation, the last thing you want is for the conversation to go around in circles. He would also forget that he had already told me about something and repeat it to me. That is not Raymond. While he may have a short pause to contemplate something you asked him, he is generally efficient with getting his advice to you without running out the timer.
Raymond is also nice, I have had attorneys that are nice too, but try to rush you off the phone or have a tone in their voice like they dont like talking to you. Not Raymond. He gives off genuine vibes despite it being work for him, you feel like a friend is talking to you.
Knowledge wise, Raymond has taken the time to review a lease and find faults with it that was inherited by the acquisition of a duplex and it was drafted by a prominent, successful property management group. He identified that the lease was following outdated laws and verbiage with a buy-out clause that was not as clear as it should ideally be.
Raymond also gave me advice for a lease I needed for my rental property that at the end of the day, saved me money and avoided paying him a lot for it. That was something that he did which keeps me coming back to him for my investment properties. He is in it for the well being of his clients, not just the money.
Raymond Mutchler is knowledgeable, personable and reasonable. And he follows the concept that has long term benefits from taking care of his clients, instead of some professionals that focus on the short term benefits of getting as much money as possible from a client but will likely cause them to not be a repeat customer. Unlike one attorney I interviewed that offered to charge me $1,300 to file a LLC application that takes 30 minutes. Just filing, not writing!
