State Farm Insurance - Lacey (WA)

Donna Dinsmore Gabby and Michelle are the best! Always so helpful and ready to assist in every way they can! We have been with them for over 20 years and cant imagine using anyone else!

Carl Davis I had an accident with my Boat trailer upon retrieving my boat at the marina. I texted Andy the next morning to give me a call when he had a minute to discuss. He called me 2 minutes later and we took a look at the policy together over the phone and determined it would be covered. He filed the claim while I was on the phone with him. By the time we hung up, I recieved a text from my claims adjuster Amanda with Foremost (specialty company Farmers owns). I described what had happened and texted 5 pictures of the damage. She’d asked if I had a minute to give a statement which we completed. She let me know she would call the tow company that towed the trailer directly to pay so I didn’t need to pay out of pocket and reimburse. She also indicated she would call the shop I have a good relationship with that was doing the work to get an estimate and let me know how much coverage i had. She also said, I have never submitted a claim and have a declining deductible and it would be zero out of pocket!! She texted me daily letting me know she was waiting on the shop for an estimate who was trying to find parts. The day she got it, she opened up a portal for me to get paid directly online or they would cut a check in 3 days if that was not set up. I had the money before the work was done. The final bill had 1 more hour of labor and one extra part that was not identified in the estimate by the shop which she paid immediately upon receipt. Andy checked in with me during the process and more than exceeded my expectations. I wish I could give 10 stars and I would recommend calling him to be your advisor and manage your insurance portfolio, especially if you want a professional and have a lot of assets to cover!

Stella Lamm I have had great service from my Owen Lee insurance company! They always are available to respond to my insurance when I need it, and answer any questions I may have. I truly appreciate all they have done to help me with my insurance needs. Thank you!

Melanie Himango Love this agency!! They care about their customers and want to do what is best for them! You couldnt ask for a better team. Kristen and Alex are outstanding at what they do and are more than happy to answer any questions and explain the insurance process. You HAVE TO CALL THEM to experience their greatness! You wont be sorry!

Nate Hill Rachael and David were great! I got insurance for my small business. They communicated really well every step of the way. What I liked most of all was how they made it easy to understand what needed to be done and I was able to get ahold of them quickly.

Rood Levi (Tommy) Excellent insurance agent. Has a great hometown feel to her. She’s been serving my insurance needs for over 6 months and a close family member of mine for close to 15 years. Shelly is awesome. She writes policies for commercial auto if you need that as well. Highly recommended.

Joshua Oliphant Steal people

Big Slapper Everyone needs insurance, right? Well if youre in the Vancouver/Portland market there is no better place to start than State Farm agent Jose Iniguez. The coverage options are always very competitively priced and most importantly the service you receive goes above & beyond what you might expect. Ezra, Vanessa and the entire office staff are always extremely helpful and responsive and approach your questions & concerns as if youre a VIP. My experience working with Jose over many years has been nothing but extraordinary. When you need help with anything insurance related, its great to know theres a true 5 Star team that has your back!