Sentry Northwest - Richland (WA)

adrian ramírez This agency exceeded my expectations. They helped me find more savings and provided excellent support throughout the process. I’m staying with them.

Dupea Barbara (Babs) I just called this company to ask for a quote for liability insurance w/SR-22 first the receptionist Christina who answered the phone put me on hold and ask an agent about my request and came back to tell me that they couldnt handle that and I wasnt referred to another company that could and wasnt even allowed to speak directly to one of the agents. Then after hanging up and not satisfied with the response because I thought maybe I didnt give enough information or there was a misunderstanding I called back and was directed to an agent by the name of Nanette? anyway I was told that even though they could write up a quote they thought that my needs might be better met by calling another agency. OK???? I can only assume after that response that business must be so good there that they dont need any new business. On a scale of 1 - 10 I would only give this company a 1 and only a 1 because they did at least answer their phone.

Angeles M I can’t say enough good things about Grace. She saw my rate increase, found new quotes and a better plan without me even asking.

Shane Swiger Matt has done an exceptional job working with us on all of our insurance needs. Professional, punctual, and very personable.

Terry Stach I 100% recommend Malinda Zampera’s agency for any insurance needs. Ashley is great and I fully trust them to take care of any of my customers needs that move to their area. As someone in the insurance industry it is a breath of fresh air when I find someone that runs a business with integrity and does what’s right by the customer. Check them out for sure if you are shopping for insurance.

Lan Yin AAA doesnt offer International Driver Permit onsite. You have to go to their website, pay double, and wait for a week for that. ITS SO INCONVENIENT.

Tommy Smith Best Insurance Company. Nicole is My sweet Angel. Excellent Customer Service Loves Her Job Always there for Me. She deserves a Paid Vacation, Thanks Nicole, for your excellent Customer Services Tommy Smith

Don Massoth Great

KB Gerhardt I got hit over the holidays with an insurance jam; Mindy Gretty jumped right in-on her time off-to help.