Peninsula Credit Union - Shelton (WA)

1 /5 Anthony Hamilton: I had a simple request to move my car payment date two weeks ahead so it’s not falling on the same day as rent and I’m not being two weeks behind every single month and apparently that’s to much for them to do all they can do is move backwards and make me more in debt with my monthly payment. They are extremely frustrating and very difficult to work with.

5 /5 Keefer J: Great Credit Union for banking & financial matters. Staff are great & very helpful. Clean open design & friendly staff. Very highly recommend.

2 /5 ichiouma: How are you gonna tell me to call after 5pm and then close at 5:30? yall need to change that because thats so unprofessional…

4 /5 Gwen A. Thomas: My husband and I had a great experience with the Shelton Branch yesterday. We recently opened a car loan and had to set up ACH payment. Christine and Charlie were very friendly, informative, garnered excellent patience with our questions for understanding the process thru them & was very helpful in explaining our other options available for debt consolidation, home loans, construction loans etc. We thought we had to make our first payment manually, due to time constraints, however Amber reached out to me and said that wouldn’t be necessary and the ACH would pull out first payment in time (with only 2 business days before due (as they are closed on weekends) & this took a lot of stress off my shoulders to make sure it wasn’t late. I only give 4 stars because it sure would be nice to have Saturday hours for ones who aren’t local to be able to do business other than during the week. Other than that, everyone we have encountered so far has been extremely nice and helpful. Today was our first day ,so we will see how things go. I do agree with another reviewer in stating an Olympia Branch would be Nice & maybe a Hoquiam Branch as well.

4 /5 Nikkie S: Ive had an account since October, I havent had any issues or complaints. Staff members are always very friendly. Kris set up my accounts, he was very polite and helpful. The only issues Ive had, were setting up online banking and getting charged once for a paper statement when I signed up for e-statements. It was fixed promptly, though. I am happy with Peninsula CU and will continue to bank with them.