OneMain Financial - Puyallup (WA)

1 /5 Sam Camilon: Predatory lending, false advertising partnered with Credit Karma. Will say you are approved. Then when I spoke with a live person, I was asked how much are you willing to pay. Red flag right there with that comment. So I questioned my approval on line, next comment was oh you are not really approved. We can take your car as collateral then will underwrite to be reviewed. I was like oh hell no. Loan sharks to say the least. It would have been a negative 5 stars but all it has as lowest ratingis a one star.

5 /5 Sylvester Smith: All four employees made me feel completely at home and genuinely had my best interest in mind. My loan specialist was not only super knowledgeable but also hella funny! Her husband works in real estate, wink - wink and together they make such an awesome team.

1 /5 Kathy Tanhueco: You fill out the application. Then they tell you that youre approved, but when it comes to the phone interview they tell you no, so they shouldnt tell you that youre approved when youre really not. My problem IS when you fill something out.It shouldnt tell you that youre approved, especially when you put everything forward and then they tell you.You have an inadeductory to meet the loan officer . I have read some of the other reviews and I agree with them about (TJ) she was very rude and quick was not understanding at all

1 /5 Mikaele Leui: Had an appointment scheduled over the phone. Got the run arounds and had to go thru the federal way branch just to get in touch with their puyallup branch employee Daniela, who clearly had me asking her to repeat herself multiple times due to the poor sound quality from their end. Super rude and very unprofessional with how impatient she handled our time over the phone. Exactly why I prefer the Federal Way branch and not this location.

4 /5 Beltran M: ASK FOR DANIELA TO HELP WITH YOUR LOAN!!! IF YOU GET TJ, DONT BE SURPRISED THAT SHE IS RUDE!! Daniela is super amazing! Right out the bat, she is very genuine and welcoming and works on taking care of you. You can definitely hear and see her passion to help people as she went above and beyond to take care of my request for a loan. She is truly an asset to the company, and I hope her management knows that! She will go far in life, I just know it! Instead of a 10, I gave a 7 for the survey that you take after applying and I am giving a 4 star google review because a certain manager (TJ) called me and followed up with some final information she needed. When our conversation hit a dead end for approval of a loan. She just blatantly said too bad and ended our call. Sounds like she is the type of person that is working for just a paycheck instead of going above and beyond to help others. Not only is she leaving a bad taste for people to not recommend OneMain Financial. She is leaving money on the table by not trying other alternatives to help. Daniela did the opposite. She tried alternatives to help me and that is what made the difference. :) She is a go getter and a very helpful person!!