OneMain Financial - Renton (WA)

4 /5 Heather Koeing: The lady Nicole is helping me sweet as pie best personality ever. I havent got a loan yet lol however its true they were super nice in the Renton location

1 /5 chad lonning: I started application with shawn online and had an emergency. Had to hangup, then they never returned my call. I decided to go in in person and they denied me there, saying the reason i want my loan is for something else i asked for.

1 /5 Suzanna Faagau: I tried to talk to Timothy at the Renton branch and he cut me off almost every time I tried to speak. Trying to resolve the issues on the account and was met with rudeness and harshness. Very unprofessional. I have never been treated so rudely and shut down like that when I tried to speak. Almost like I wasnt worth the time of day. I dont understand this mentality behind the behavior, but very disappointed in the lack of professionalism.

1 /5 Charlotte Skoglund: From the very first phone call with one main in renton I knew I should have taken my buisness elsewhere. However, there was one gentleman who managed to save me. Fast forward two years, ready to sell the car and shrink the loan. Make the call to one main in renton and once again the customer service from these men are non existent. One person had the audacity to spend ten minutes telling me I could get more money for my car. Thank you sir, I am aware of how much my car is worth. I would like to add, this is not a I didn’t get approved so I am writing a bad review type of moment. I knew there was a possibility, what I was asking for was solutions. Which no one willing to share with me. I work as an operations manager and deal with customers on the daily. Each and everyone should take a lesson on customer service. How to treat customers like humans and not a number. I am now working with another bank to take the loan from one main so I can move on with my life. If you need a quick fix and don’t mind being treated like a robot, one main renton is the place to go. If you have self respect and prefer kindness take your business elsewhere.

5 /5 Suzanne Stojka: Shawn did a fantastic job taking care of my immediate needs, and looking out for my long-term financial future. I appreciate his time and effort on my behalf. Honest, reliable advise. Thank you!