Nicolas Zavala American Family Insurance - Pasco (WA)

Mythical_E.Z Love this place! Mr Munoz is so helpful and efficient! Thank you!

Navneet Cheema Best and really great customer service by the professionals members

Andre Ustenko Jenni OBrien went above and beyond calling the claims department on our behalf and assisted in resolving a 2 month miscommunication issue within 24 hours. She went out of her way to assist and was very knowledgeable and friendly in the process. Thank you Jenni ~Barbara with Comfort Builders LLC

Grace June I really like the way this agency is run. They are very much on top of knowing the ins and outs and complexities of situations that arise and are able to explain it in a way that anyone can understand. I’ve met Connor, Eric, Christian and some other staff, they’ve never been too busy to answer a question I have. I see a group of people doing their best to help everyone they can despite a difficult economy and time for the industry right now. I appreciate how family friendly they are as well. Thanks guys!

S. Chandwaney I’ve been a client of Sheri’s for 13 years. She always walks me through the pros and cons of my coverage options and answers questions in a clear manner so I can make confident choices. She also proactively looks for discount opportunities without my having to ask. I appreciate her integrity and trust her advice. She’s a great resource and I highly recommend her.

Chris Kochsmeier Jay has been my agent for over 20 years. He is always very informative and super helpful. Ive recommended him to several people!

Jesucita Martinez Personal muy amable y profesional

Luba A First time working with Lana, to shop for an auto insurance, was such a great experience. Right away, she made me feel comfortable and actually listened to what I needed instead of just pushing a policy. She explained everything in simple terms—no confusing jargon—and helped me find a plan that fit my budget and gave me peace of mind. What really stood out was how cheerful and knowledgeable she was to respond when I had questions. It didn’t feel like just another transaction; it felt like she really cared to gain me as a client. Thanks Lana, getting insurance today wasn’t stressful at all—and that made all the difference.