Nelson-Strand Insurance Agency - Tumwater (WA)

Joel Vranna I have used MTC Insurance as the solution to my insurance needs for the last 25+ years. Mike Carney and his team always have time for my sometimes crazy questions and always has or will find the correct answer. He has as much if not more professionalism than anyone else in the business. Carney will not just look for your best rates, but the best coverage for that rate and always give you options. He is not the typical take it or leave it insurance agent. Mike will take it upon himself to find you a better policy when he notices that your rates are getting too high. Any other agent I have worked with only reacts to inquiries and complaints. Mike Carney has always been proactive in protecting your interest. I have shopped out his policies at different times only to find that he is still the best overall deal in the business.

Lisa Campbell Excellent service from the Best professionals. My recent difficult situation was handled by several members of this office. The effort they put in to making my situation right was amazing. They took the time to get the facts and time-line in order which made a huge difference for my situation. Shout out to Heather, Alex and Rebecca! This team knows how to work together to make things happen! The communication and follow through was some of the best customer service I have come across in a long time. Thank you!

Adam Blagg Great guys! Insurance experts for sure.

Tarsem Parmar Excellent service, CSR Daljit has all the answer to my questions.

Kathleen Lewis Im new to Western Insurance Associates but I have been impressed with the customer service so far. They worked with me to get the coverage I wanted and followed up to make sure I was satisfied. Ryan was professional, patient, and personable. Went out of his way to listen and empathize with my stressful circumstances. Much appreciated!

Masae H I have been working with Path insurance for years now and I have been very happy with them. Tyler, Gidets and Paula are incredibly professional, knowledgeable, and truly an expert in their field. From the very beginning, they took the time to thoroughly explain all of my options in a way that was clear and easy to understand. What really stood out was their patience and genuine willingness to work with me through every step of the process. They never made me feel rushed, and I always felt confident that I was making informed decisions thanks to their guidance. I really appreciate their high level of expertise with kindness and personal attention. I highly recommend them!

Bentley Dempster I have been with Kevin Wasson American Family Insurance for almost 13 years. Always great service, I never have had to wait on hold for my call to be connected, I get to speak with a real human, who speaks my first language intelligibly, (I speak English, Im not sure if they have any multi-lingual capacity for service, but I would not be surprised if they at least have someone who can speak Spanish fluently, because there are many Latina people in this area). Great business, no bad or unsatisfying experiences. Highly recommended.

Stella Lamm I have had great service from my Owen Lee insurance company! They always are available to respond to my insurance when I need it, and answer any questions I may have. I truly appreciate all they have done to help me with my insurance needs. Thank you!

Brian Haney Shopping for insurance is such a chore, but Denham-Wang Agency turned it into a joy. I came to Vanity at Denham-Wang with particular needs. At my home in Brier (a one-horse town where many people own exactly that: one horse), my daughter has a pet grooming business and keeps goats, chickens, and ducks in the back yard. Mainstream insurance companies charge extra for a "hobby farm" and earthquake coverage (if they offer earthquake coverage at all), and they flee from home-based businesses where clients actual drive onto the premises even if they are not allowed in the building. Not Denham-Wang Agency. Not Vanity. They asked all the right questions then worked closely with their underwriters to come up with a policy at a reasonable rate, plus they offered great policies for our Subaru Outback and Ford Transit home-camper-conversion. The premiums were all low enough that I could add an umbrella policy and still walk away spending less money than before with AAA. Kudos to Denham-Wang Agency!