Monson Wealth Management - Kennewick (WA)

Sean Locke Trutinas team is fantastic! When my spouse and I were faced with large bill from a doctors visit due to insurance coverage claiming a preventative visit was Out-of-Network (when the provider was deemed In-Network prior to our visit) the insurance attempted to charge us with a maximal balance. Trutina was so helpful in speaking with the company and fighting for us in the end to ensure we were not charged the balance. We are so grateful for their follow through and cant recommend their honest business practice enough. Thank You Trutina Team!

Glen Acord Ive been with WSECU for almost 40 years and theyve always been very kind and helpful, regardless of the branch or on the phone. The Lakewood branch is no exception; Ive always received excellent service in-person there.

Anthony Henson What a wonderful staff, so friendly and accommodating. I’ve had nothing but the best experience the last few visits.

M Guerrero Easy on and off the highway location. The staff was already inside before 9 AM which is when they open. ♿️ Handicap parking in front of the door which was very convenient for me. ATM outside the double doors and inside the double doors. Next to Subway in front of Safeway. Looked very clean.

Alanna Ward If you want a great banking experience then head over to Pacific Premier! Johnathan and the team are so nice. Greeted when I walked in. I was able to get my banking needs and acquired a resource I had been looking for ! Thank you Carla for the donuts and tea while I waited and got a prompt response from the resource! Wahoooo

Sabas Osorio Guzman This bank has everything you can get with Bank of America or Wells Fargo, in fact they are better because the attention is always personalized and immediate. Online and mobile banking is excellent. I can only recommend incorporating more Spanish-speaking staff. I will always stay with this bank because it is the main one of my personal operations.

Bruce Huntoon Very poor. I provided requested paperwork in a timely manner. Months went by with little or no action on their part. I had a small claims court judgment in my favor. Evergreen claimed that they made several calls to the defendant but provided no documentation. Evergreen claimed they spoke with a person at Red Robin, the defendants place of employment, and was told the defendant no longer worked there. Evergreen would not provide that managers name. The following week, I met with a manager who confirmed the defendant was still employed. I informed Evergreen of this and provided the managers name. A week later, I lunched at the Red Robin and noticed the defendant working. I informed Evergreen. I hoped that the promised garnishment process would begin. Instead, later that same day, I was contacted by the owner of Evergreen who informed me that Evergreen would be returning all of the paperwork that I had provided to them and would be withdrawing from the case. Very unprofessional. Very disappointing. A waste of time. I did everything Evergreen requested and did not deserve them to waste my time and bail out on me.