2 /5 T. Bolt: I called to get a quote for homeowners and auto, I couldn’t believe the rude response I got from Kathie. Even though I own my own home and three vehicles outright, because I told her that I had two claims, which paid out $0, she treated me like poison. She said she’d send me an email, but she didn’t. No great loss, my suggestion, get an online broker; I got a good price, without the attitude.