5 /5 Alexander Draeger: Because I am a small business owner, I am extremely sensitive to customer service issues. Over the years that I have dealt with Staci, I have never had an issue or a request that was not dealt with promptly, efficiently, and courteously. Initially, Kerner Insurance only serviced our vehicle insurance needs, but I became so impressed with her knowledge and customer service skills that she now handles all of our insurance -- including our business, home, and even our rental properties. If you are looking for a real, intelligent, human being to handle your insurance needs, instead of some corporate drone, Staci is the one to talk to. You wont be disappointed.