Johnson Insurance Agency - Lacey (WA)

Magic Landscaping LLC I have worked with several insurance agents, but none have had the level of professionalism and dedication that I have found with Jon Hood from Hood Insurance Agency Inc. Their knowledge and customer service are exceptional. They are always available to answer my questions and have helped me find the best coverage for my business. I highly recommend them without hesitation!

Steven Melikean I would like to take this opportunity to thank Matthew Wu for everything he did in providing me home insurance . . . In fact, I was so impressed with his knowledge and sales skills, that I ended up adding car insurance, along with an "umbrella" policy too. This would not have happened, except for the fact that Matthew is a very personable gentleman, whom explained insurance technical terms and "jargon" in laymans terms that I could easily understand. Equally important, his policy estimates (I had 3 other quotes from other insurers) were not beatable. Lastly, all of this was done, while I was selling a home in California and buying a home in Nine Mile Falls, Washington, i.e., I was under considerable stress "juggling" numerous other issues besides insurance for my new WA home. Matthew was a pro every step of the way. Moreover, he was a friend during this trying time. In conclusion, I want to say thank you Matthew for everything you did!

Mitchell I’ve been working with Hayley Conrad for the past month or so on switching over our Home and Auto insurances. She is very knowledgeable and honest when it comes to coverages and what is needed/not necessarily needed. She responds in a timely manner and I am able to reach her via email, phone, etc. when I have any questions or want to make changes to coverages. My experience working with her has been one of the best customer service experiences I’ve had in a long time! I would recommend Hayley to anyone interested in switching insurances.

Rebecca Stupey I have been with State Farm for many years with Kathy Northrup as my agent. Everyone in the Office is knowledgeable and helpful any time that I call and request assistance or need any questions answered. I meet with Kathy on a regular basis to review all of my policies and coverages...it is reassuring to know that I have the coverage that is necessary when the need arises! Thank you Kathy and everyone in the office!

Shawn Mullaney Agent was extremely helpful and gave me many options to help find a balance between coverage and affordability.

Akilah Price I had a great experience. Eric P. was incredibly efficient, friendly, and went above and beyond to help us out. He even stayed late to make sure my 18-year-old daughter was fully set up with her auto insurance. Really appreciated the extra effort and personal touch—highly recommend!

Alonddra McDowell I called a earlier to get a quote on life insurance and I had a few questions about life insurance, i had the pleasure of speaking to Kathy and she was absolutely amazing! She was very kind, patient, knowledgeable and answered all my questions very quickly. She even helped me with questions I didnt realize I had until we started talking! She gave me quotes that varied like for just myself, or also my kids and depending on how many years. Kathy really went above and beyond to help me and I greatly appreciate it!! I dont think I was able to thank her enough! Will definitely recommend her to anyone interested in life insurance or getting more info!

David Ward Always great to stop in and see Bruce and team

Bob Huffman Dave has been my insurance agent forever, he is the best. If you want a friend in the business that cares, get a hold of Dave.

Omar Lopez The best! Maria is simple awezome