Jerrys Jewelry & Loans - Lynnwood (WA)

5 /5 Andy Everett: I like this place a lot. Family owned business and these guys help me in a pinch when I need it

3 /5 michael wages: Came tonight to do business with them, (selling a brand new wet/dry Craftsman shop vac) and the younger guy looked at me a said matter of factly, "no we arent gonna interested in that". So I of course smiled big and told him thank you anyway would you mind if I took a look around. He said yes, but then kept a close watch on me and as I looked in the jewelry cases he realized that the back on a couple were open and he hurried over in front of me to close them, like I was gonna reach behind the damn counter and steal stuff! I was completely caught off guard. Because I didnt see the backs open nor did I care, but to bluntly assume I might jump over the counter and start stealing stuff? That was rude and it offended the hell out of me. Anyway nice jewelry but they need to work on people skills and try turning the snub nose down a little too.

5 /5 Z. S. N.: I have used them several times and and just today he really did something that surprised me and was out of his way in the name of unheard of costumer service, and just being a decent human being. I can see why they have such good ratings. 5 stars all the way up:)

1 /5 Pepperidge Farm: I’m realizing why pawns shops get such a bad rap. Because they’re run by these kind of scumbags. I called in about getting a loan on an item. Told the guy what it was and what my ask was. Nothing exact over the phone but I was told he could get pretty close no problem. I explained I had another offer but if he was saying he would beat it I would go to him. Spoke again the next day and he told me to come in Tuesday. Long holiday weekend. Tuesday. I show up at the shop to be greeted by a kid who just fell out of a south pole commercial and grandpa daryl. They told me I was lying about calling in. They’re the only people who work there and they’re not interested. Only after I dive into my phone log were their memories jogged and they remembered they weren’t the only employees. I’m told to come in Wednesday to talk with the guy I spoke with. It was already too late. I must’ve anger Larry and curly so they called mo. The scumbags pulled a Power rangers move and morphed together. The guy who told me he’d beat my other offer comes out of the back, cuts the offer over 60% and that’s that. I don’t know what world 60% less is close to asking. When I asked why he said it was in poor condition. The only part of it was in any kind of “bad” shape was a 175$ aftermarket add on. Nothing but normal west and tear. 2700$ retail. 1800$ resale. I was offered 300$. Apparently we run business based on how hurt our feelings are. You dont want to buy it that’s fine but wasting days if people’s time ain’t cool. And Pepperidge Farm remembers. I’ll add some photos to show what poor condition looks like.