1 /5 Erin Morales: We have been doing business with them for 4 years, we just went through our renewal process with Chantal, she never went over our account and ended up writing our policy with Vehicles that we no longer own, excluded drivers with out notification. I have called and called have left 2 msg with the answering service to please have a manger call us back. We send emails and it takes days to get a response. We are a small business and financially CAN NOT afford massive mistakes like this. Due to her lack of care our insurance went up 9K in one year. If you are a small business owner STAY AWAY from this company. They do not value long term clients, have a lack of accountability , horrible customer service and a complete indifference to the value of business.