First Command - Lakewood (WA)

Kirsten Otterness I have been with WSECU for a long time (20 years I think?). There was only one time I had an issue, it was resolved, and have been great since. I especially wanted to shout out to the lady that helped me yesterday 5/4/25 (I wish I knew her name). Fantastic job, professional, polite, patient, helpful, the list goes on. All the emoloyees ive worked with through the years have been great, but she was awesome!

Jeff Capeloto I have been working with Anju for several years now and followed her to Chief Financial Partners as she is the only one I want working with me on my taxes as she does a fantastic job. Anju is very knowledgeable, totally understands her craft, is friendly and truly cares about you. I have moved from a more traditional return to a more complex one and Anju has taken the time to help me understand the changes and process. If you are looking for someone to do your taxes, Anju is the person you are looking for. Thank you, Anju, it has been and is a pleasure working with you...

Martin Hogrefe I was treated with respect by my tax pro. She walked me through the whole process step by step making sure I understood everything. She got me the maximum refund I could get. Plus she went above and beyond her job and helped me with a possible scam. I like my tax pro, she always takes very good care of me.

Eyec Coolins Best Payee service ever Ive never had a single problem with her she is so kind and friendly and caring for her clients. And she is always willing to be helpful and never leaves me hanging and I have no problem with running out of money every time I call her she answered me or calls me right back within 24 hours

Joseph Zadrozny Very friendly, I highly recommend this bank! I use to go to US bank, however US bank did not make me feel like a valuable customer the way WaFD bank makes me feel. No matter who you are, this bank will make you feel like a top priority customer.

Samuel Ursaki Good and nice employees

Cynthia J Hurn I dropped into the office without an appointment on Tuesday at 9:30am seeking help to fill in my SS pension application. I brought all my paperwork and photo IDs, so I wouldnt waste anyones time, including my own. I also brought a book to read in case there was a long line ahead of me. The office was easy to find, had plenty of parking, appeared clean and well organised with about 10 chairs in the waiting space, 3 glassed-in mini offices providing sound privacy, and a simple system of checking in and getting a ticket. The restrooms were conveniently next to the reception desk and were clean and properly stocked. There were four people ahead of me and I waited only 10 or 15 minutes for my number to be called. Ginger, at window 3, gave me great service with genuine warmth and professionalism. I actually enjoyed the whole encounter as we shared several laughs while Ginger answered my questions and completed my form online. Before 15 minutes passed, she had my application all finished and an email awaited me when I got home, acknowledging that my application had been received and was in the system. Good job done! Before going to Port Angeles, I had read some dispiriting reviews for all Social Security offices within reasonable traveling distance of my home. None of the locations were rated any better than the others, so I chose the one closest to me, an hours drive away. Well, I couldnt fault a single thing about my visit - leaving me wondering if the people who leave negative reviews are those having a really bad day and who take it out on government staff. People who have a good experience like mine, probably arent so motivated to write a review. Unfortunately I believe many find its easier to criticize than to give praise when its earned. Honestly, the Port Angeles staff fully deserved a five-star rating and Im happy to recommend this office to anyone. If you go there, you will be assisted by friendly, helpful and efficient staff who really care about doing a good job for their customers. Come in with a book or screen game to entertain you if you have to wait; make sure you have all your necessary papers and IDs with you; and when youre called up to the window, tell them you just read a 5-star review about their great service. Youll have them smiling at once and will soon be walking out the door with all your SSI needs resolved.

Colin Rock We have worked with Conner over the years and he has been nothing short of spectacular. Could not recommend him more!