5 /5 Nickel: I have been a Farmers customer since 1984 and have been personally with Victoria Dalebout as my agent since 2004. I felt it was time to give credit where credit is due after the superior service I have received on my last claim. Farmers is an excellent company, great customer service both with Victoria Dalebout, her team and Farmers claims department. Victoria Dalebout has always been available to contact, returns calls quickly, & has a very caring attitude for her customers. In my opinion Platinum Customer Service. I highly recommend Victoria, her team & Farmers!