Eric Collins - State Farm Insurance Agent - Lakewood (WA)

Anthony Anderson Called for a quote over a week ago, never heard back. I used to work here I guess there customer service has gone down hill. Thats a shame.

Donna Johnson Allstate always answers my calls and solves my problems. I May be paying a bit more but having a local office to communicate with is worth every penny. Staff in Port Angeles is competent and knowledgeable, friendly and nice. I wouldnt trade them for any phone or computer-only company. We have several cars, RV and our home under the Allstate umbrella. We are very satisfied.

Luiguisil Gamer The agents I worked with were professional and very personable. They made me feel comfortable throughout the process and I never felt rushed. I’m so happy with the policy they helped me find.

David Harry Good prices and helpful service. They suggested that a per mile policy would be less expensive for our family and never complain when I ask them to change policies between per mile as bd unlimited.

Shanelle Nuuanu My partner and I have been customers for 2yrs. We have never had any issues or complaints. Customer service is always quick to respond, always helpful, and gets what you need done. Shout out to Service Representative Alexa Gilleland for her hospitality, for being readily available to answer any questions, for making the process quick, easy, and pleasant. Customer satisfaction at its best. Mahalo and thank you for quickly setting up our concurrent tenancy for both apartments.

Dev Jennifer is AMAZING. Health insurance has been such a struggle for me, and she helped me nail down health + vision + dental in less than 4 hours. Was recommended her by someone else and now I am recommending her to you.

Direct Carpet Doug is ABSOLUTELY THE BEST!!! We just went through our annual renewal, which is usually a major headache to keep our vendor status approved through all the different web sites that monitor us for our clients... Doug took care of it ALL. Hes been keeping track of COI policy requests for the past few years and was ready to go a few weeks before our policy renewed and was asking me for any new ones. He made phone calls as hiccups arose on the receiving end and got them all squared away in no time. As always, THANK YOU Doug for being the BEST at what you do. You are exactly why businesses should swap from large insurance companies to you because you really do care. AND you so a fantastic job with our personal insurance, too!!

güeroshido 217 From the initial call to same day resolution, everything was handled professionally. The team was friendly and efficient, making the whole experience easier than expected.

Emma Bredenkamp Tom was incredibly helpful with getting me a new policy when I was in an unfortunate position from my old provider. They were available, knowledgeable, and understanding - and even helped me get a lower rate for the same coverage! Would recommend to anyone looking for help. Thank you Tom!

Zeke Bonilla Awesome customer service, insurance for all your business and personal needs.