Edward Jones - Financial Advisor: Bill Jenkin - Prosser (WA)

Alvin Bright The young lady (sorry for not remembering her name) that helped me was exceptionally great! I needed that professionalism performance which eased my anxiety, and I had a great day after our interaction. Thank you! Alvin Bright

Gus Woods I have been with Edward Jones for 2 decades and most of that has been with Schelley. I have ZERO complaints. She is honest, transparent and a pleasure to work with. The front desk ladies are great as well.

J Fezz Great service and fair pricing. Rock Island is a exemplary business with TRUE equal hiring opportunities. I like to support them because they work to support our growing diverse community by offering on the job technical training to their employees. This business is People Friendly. Shout out to Silver for helping make San Juan Island a place for reliable electronic communications.

Joe Schodowski I have banked with 1st Security for years, both on the personal and business side and couldnt be happier. Their knowledgeable staff helped our business weather the storm of the pandemic through two rounds of PPP loans. Thanks to their dedication to their customers and their knowledge of banking, their customers, us included, were some of the few local business that were able to take advantage of the 1st round of PPP funding. The same cant be said for other so-called "local banks." 1st Security epitomizes "community banking." Its like Cheers; everyone knows your name and theyre always glad you came! I know changing banks can be an arduous process, but do yourself a favor and consider transferring your accounts to 1st Security. You wont be disappointed!

Hayley Nepean I love STCU and this branch in particular is great! The teller was very knowledgeable, helpful, and could answer all the questions I had without a banker. The service here at this branch is very prompt and friendly and I got in and did my business within a couple minutes. There are no monthly maintenance fees , great interest rates on savings, and plenty of other great things about this credit union in general! I used to work at a big national bank and Im so thankful I have this credit union for the place I bank at because there are big differences! Good job STCU! Keep working on making online banking a littler bit more friendly for joint account holders. Other than that no complaint so far!

Sarah Bird Great service, glad they have a UPS pickup service.

Emily Financial advisor Samantha Darnell at this location *allegedly* recommended my husband take out a whole-life insurance policy from Liberty National, which is an incredibly poorly rated and often fraudulent company. Whole-life insurance in general is basically a scam (except in very specific instances), and there is NO REASON whatsoever that a young, healthy, single (at the time) person should have been encouraged to take out a 200k whole-life policy ON TOP OF his military death benefit and his SGLI supplemental term life insurance. Additionally, this plan was represented as having a disability pay out benefit, when in fact the contract shows that it does not have this benefit. So my husband has been paying $112 a month for an unnecessary policy. Edit: some additional thoughts now that first command has responded - OF COURSE over 1/2 of service members have whole life insurance, when its being pushed by first command. That makes sense. I actually spoke to a former employee of first command, who stated she was told by management to "make the math work" to show that people need whole life insurance. So those "gaps" theyre talking about - it kind of sounds to me like they create them. Additionally, I never said that whole life insurance is *always* a scam. Do your own research. But most people dont need it. And if first command tells you that you do, you honestly probably dont. Id recommend seeking out an independent financial advisor who isnt incentivized for selling. Lastly, Ive done some more research into the company the insurance was from (Liberty National) and it is widely regarded to be a pyramid scheme, as well as to be predatory and sell people on insurance they dont need. It may have a blah blah blah whatever score with the BBB, but it also has TONS of user complaints.