Bryan Gormley - Federal Way (WA)

Busky Gogo Heritage Burlington branch stepped up and provided me with a small business loan where none of the 6 other banks I had visited gave me the time of day. I have since sold the business and paid off the loan in full but my experience with them for the 7 years we were in business was all positive. Being a first time business owner I had many questions and they were always very willing to answer them and guided me through the process all the way. I now use the Anacortes branch for personal use and have had good experiences with them as well.

Steve S I opened a new savings and checking account. PCU did an HARD inquiry on my credit, even though I was Not applying for a loan. Most banks would have the sense to do a soft inquiry which wouldn’t count against credit ratings. Since I may be applying for a mortgage in the coming months, this would count as a strike against me in terms of inquiries. They said they can’t do anything about it.

Ben Riffey I worked with Grace on refinancing my car-- I had a really great rate with WSECU to begin with, but we were able to lower it further. Both with the refi and the initial loan, everyone I worked with took the time to explain things to a first-timer. Today, I was confused by some of the paperwork I got on the refi (basically I didnt understand how the interest was presented, my bad), and despite panicking a bit, Grace very kindly explained how the structure worked when I came back in with questions. She made sure I understood it completely before processing. Very much appreciate her!! Wonderful to work with. Thank you! :)

Marie Need to learn customer service skills....

Sean Ricciardo We were very lucky to have Curran as our mortgage broker (coming from someone who has generally avoided brokers in the past). He is a great communicator and genuine, and he got us a fantastic mortgage and made it happen with a very quick closing timeline that I didn’t think would be possible. Highly recommended.

Barbara Richenberg Matthew & Rebecca Meyers with Ignite Financial are wonderful. I could not ask for 2 nicer/smarter Financial planners. I have known them over 3 years & they are excellent. I appreciate their service.

Ken Johnson The Moses like office is the best. Very pleasant and enjoyable people to work with willing to go the extra mile. To help get matters resolved.