BECU credit union - Federal Way (WA)

Joy Martinez Good experience but my Gosh, the guy working the front desk in the front on Aug 28th around 1pm. He was helping a younger lady with the name Megan. He called her up just fine. She then gets called by a different banker. He said “I’m helping her, just drop her back in the queue.” Then another banker calls Megan. He glares at the banker. The banker goes “did you grab her?” He says with the rudest tone “yes”. How are they supposed to know? Meanwhile my grandmother is standing up because she doesn’t have her card and didn’t know she could still use the kiosk. He says “ma’am you need to check in at the kiosk and wait your turn” so rude? But anyways. Next banker calls a different persons name. Nobody comes up. The rude guy yells “just grab whoever is first! Jesus Christ!” Across the whole building. I watched him be rude to 3 people in the span of 5 minutes and stopped paying attention after my grandmother got called. It was ridiculous. Quit if you don’t like your job or can’t be nice to people, especially the poor coworkers. It’s embarrassing to them you speak that way to them but more embarrassing you behave that way as an adult. Idk who he was but I believe his last name started with an R from afar. Has to be a hostile work environment with this guy.

Pokeimmortal Best people, Best place to bank. Glad to see them open again.

Sierra Cook They have been so helpful and very respectful . Always making everyone feel comfortable and welcome and making sure everyone has what they need. They’re very nice and caring and helpful people and much appreciated by many. They take care of many kids supplying them with what they need or just a place to hang out safely. They are wonderful people:) XOXO

michelle andreas Nicole always wants the best for her clients. Shes honest and will let you know all parts of a financial scenario ~ even if it doesnt benefit her. I have trusted her through all situations (with my business and personal) over the past 10 years and know she is always on my side. Nicole is an extremely hard worker, extra resourceful and I would highly recommend her to anyone.

Mutai BK Nice banking environment, I got my auto loan from here. Quick and efficient thankyou for this. I am not sure about the ATM, it might be closed when the bank closes

Ashley Gilbert Melissa is truly amazing to work with! This home purchase would never have been able to happen without her knowledge, expertise + fast action taking. We have worked with many different loan officers in the past + we can say without a doubt that Melissa is the best loan officer we have ever worked with. If you want to buy or to refinance anywhere in Washington- you HAVE TO use Melissa! She made this whole scary process so effortless.We are so grateful!!

Starla Rosas They are so helpful and very knowledgeable makes your experience fast and very rewarding.