BECU credit union - Federal Way (WA)

5 /5 P C: Very nice & easy to come in & get my check cashed in ATM! It was backed up (5-7) ppl deep Inside & quick & smooth for me :)

5 /5 Chase Freeze: Special shoutout to Elisibeth for excepcional service! I came in today with my mom with a multitud of questions and she was very kind and patient and helpful. She went above and beyond to give us advice on banking and even advice on my moms phone troubles with pop ups to help avoid further fraud! 10/10 would recommend! Also the person working the check in counter was very nice :)

5 /5 Dennis Wolff: I went as a result of my BECU Visa card being compromised and Diana was the representative that helped me. I can’t say enough about her attention she put into helping me go through the steps necessary to protect my card from hacking in the future with extra security on my accounts etc. She spent time making sure I understood the different options available to me. She displayed a extremely professional attitude while helping me. If you’re lucky enough to get her as the representative helping you, you scored big time. Thank you Diana for all you do for me to remedy my situation.

1 /5 Aaron Meyers: They put their members at risk by locking down their indoors atms and making us use an outdoor only only. Add insult to injury the scheduled atm Maintaince on the outdoor atm at 820am when we still do not have access to the indoor atms. Now I’m stuck carrying $3000 on me all day because i have to get to work. Thanks a lot BECU.

5 /5 Souzanna Crew: My sister and I were in the process of finalizing her vehicle purchase when we faced some complications with the loan approval process. After unsuccessfully attempting to resolve the issue over the customer service line, we decided to go into the nearest BECU, here in Federal Way. We were met by a consultant named Diana who went above and beyond to help us, she was extremely patient, friendly, and knowledgeable. She gave my sister particularly useful advice relating to her situation, and after walking us through how exactly to improve the situation, she helped us do exactly that. While the representative on the phone call made it seem like there was nothing that could be done to remedy the situation, Diana found a way to help us. We are extremely appreciative of her expertise and genuine kindness. Thank you so much, Diana!