Basin Pacific Insurance - Federal Way (WA)

Sam S We have been going to Jason with Country Financial for a while now and are very happy! Jason takes care of all of our insurance needs and questions and makes things easy to understand. He’s always very responsive, friendly and professional!

Olga Solomatina I was very much pleased today when contacted Allstate home insurance agency. I had chance to speak to Nicole about getting some documents. I was very much surprised to receive all requested documents within 5 minutes after initial phone call. Nicole prepared and sent me all paperwork very fast, and the whole process became easy and enjoyable. I would like to thank Nicole for such a wonderful professional service.

Casey L I cant thank Adam enough for helping me out when my car battery died and left my family and me stranded. Even though it wasnt part of his job, he didnt think twice about helping us jump-start the car. Adams the kind of guy who goes out of his way to help others, even complete strangers. Hes a genuinely good person, and were super grateful for his kindness. Thanks, Adam, for being there when we needed it most!

Mila K. I’m incredibly grateful for my insurance agent Christina Herndon that works for Vern Fonk! She not only helped me with my auto insurance but also went above and beyond to fix my policy exactly how I wanted it — something my previous agent never managed to do. She was professional, patient, and truly cared about getting things right. It felt like she had my back every step of the way. If you need someone who listens and delivers, I highly recommend her!

Jon Herget Jackson Hering in the Lynnwood office, tried giving me a call and I rudely hung up on him thinking he was a spam caller. He persevered and followed up with an email apologizing and explained who he was. I was really impressed that he reached out after how rude I was. He was calling to double check on my coverage and was able to save me money by adjusting my milage. Jackson is huge asset to your team and deserves a raise! Thank you Jackson, - Jon H.

AirplaneMike Talked to Jared about my policy after purchasing a new vehicle. He had a lot of great information that made sense. Was able to get my new vehicle covered for not much more than what I was paying before. Very honest and upfront with you. Thank you Jared.

David Venes I have been with this agency for over 20 years. And have been happy with their services.

JayP Oliver Tammi was so professional with me and my mother on the phone, after calling so many companies she was able to get me the best rate and brighten our mood with her amazing hospitality. I was beginning to think customer service was a lost art until today.

Todd Leighton Kathy has been our agent for the last six years and has always been on top of all the changes in the industry that would affect us! She has helped us keep our costs at the minimums possible while still keeping our coverages at the maximum. You couldnt find anyone better to take care of your needs!!

Krista Lien Working with Karmin and Tracy is always easy! They are super helpful and pleasant! Making changes and/or additions is simple, fast, and the premiums are very manageable. Thank you!