5 /5 John M: I used American Financial Solutions for both my Pre and Post Bankruptcy Counseling Certificates. For the Pre Bankruptcy Counseling Certificate the Credit Counselor Brittany performed a superb job in helping me choose the right course, walking me through the entire process. From the login page to certificate issuance. After I had completed the online course she scheduled a phone counseling appointment with me.
During the phone counseling Pre Bankruptcy appointment Brittany went through every detail of the plan to make sure that it would work, I would like it, and most important we would have a successful outcome with my money. It is working! She wanted me to understand every step in the plan, asking any questions that I had. Her caring attitude showed. She definitely has expertise in credit counseling. This was an easy to follow plan that I was both comfortable and successful with.
The certificate was issued immediately! No waiting!
For the Post Bankruptcy Certificate, Brittany emailed me the correct login website page and the online course session website page for the online counseling session. She told me exactly which course I would choose; the website page to purchase it and the websites sites just above that I spoke of. There were no mysteries or surprises!! Brittany wanted me to get the credit counseling education and the certificate to become a more responsible consumer who is in control with my financial life!
After completing the online course, the website stated that I would receive the Post Bankruptcy Certificate in 3 days! Not so with Brittany! She uploaded my certificate within 1 hour of completion! You talk about super, fantastic, fast service!! This is above and well-beyond outstanding service!!
I hope that I do not have to use credit counseling again in the future, but if I do I would not hesitate to come back to American Financial Solutions! Brittany is a very experienced, knowledgeable, friendly counselor who genuinely cares about the financial well being of her clients.
The same can be said for the entire staff at American Financial Solutions. From the moment that I first contacted them they have been nothing but friendly, patient and helpful with me. They genuinely care about their clients and want them to become successful. Having their clients be problem-free happy clients are their goals.
With beyond-outstanding knowledgeable, friendly service at American Financial Solutions, I hope that all those who need help with credit counseling and other financial services come to American Financial Solutions for all their financial needs. I strongly recommend them for all of your needs! You will be happy with their expert, knowledgeable, experienced, friendly services from the entire staff!
By the way, if I could RATE THEM MUCH MORE THAN 5 STARS OUT OF 5 STARS, I WOULD! They deserve it!