5 /5 Mary Kniskern: Dealing with collection agencies is never fun. I created a tremendous amount of debt a few years ago, I was finally able to get to the debt this company held today. The woman I spoke with, Diana, not Angela ;) was very helpful and delightful to deal with. Although I was unable to negotiate the settlement I had hoped, my fault not theirs, Diana remained kind and professional through the whole call, even after I got frustrated. 10/10 never want to talk to them again but today was pleasant, except for the part that I had to give her all my money haha. In all fairness she offered me payments but I wanted to be done with it. Give Diana a raise, she dealt with me and remained civil, she deserves it!!