Bank of America Financial Center - Puyallup (WA)

Gazelle Williams I have never experienced a long wait. However, during a recent visit to change my PIN, the representative mispronounced my name upon introduction and continuedto mispronouncedmy name. Despite providing identification and a debit card associated with a substantial account balance, the representative inquired about my occupation and expressed surprise at my response. The representative then proceeded to offer unsolicited financial advice, recommending a Certificate of Deposit and investment consultation. I declined these suggestions, explaining that I already work with a financial advisor. Further inquiries included my credit card provider, which I identified as a Credit Union. Despite my evident frustration, the representative persisted. I then stated my age and asserted my financial management capabilities. The representative then asked about my phone number and email, despite having previously used them for communication. When asked why she needed this information, the representative requested a positive rating on a customer satisfaction survey. I declined to provide a positive rating, citing the representatives inability to fulfill a simple request and her apparent lack of attentiveness. I will be going to the Marysville Bank of America in the future. I will wait in line.

J Fezz Great service and fair pricing. Rock Island is a exemplary business with TRUE equal hiring opportunities. I like to support them because they work to support our growing diverse community by offering on the job technical training to their employees. This business is People Friendly. Shout out to Silver for helping make San Juan Island a place for reliable electronic communications.

Brenda Hales I have banked with Sound Credit Union for over a year. In the short amount of time I have been with Sound CU I have experienced absolutely the best service. They are knowledgably, friendly, and have structured my account to fit my needs. By far the best customer relations I have experienced with any bank!

Austin Matney Recently got a new account with US Bank and was having issues with my debit card. Two women at the counter were able to get on with customer support and help get my card operational. I am extremely satisfied with the service I received.

Seattle Girl We too were locked into REITs and Annuities that made the company quite a bit of money but either flat lined or lost value. We had been handed off from Mr. Linde and at least two other advisors over time. Each one seemed to have to start over from scratch to learn about us and our investments in and outside of Ameriprise.

Diane Saggau Although I have not experienced Thrivent Financial personally, I know Jessica professionally and know her passion for helping people is real and exceptional. I would definitely recommend Thrivent Financial.