AAA Washington Insurance Agency - Tri-Cities - Kennewick (WA)

Kathryn Yates Amy Hamm has been an outstanding insurance agent. Helping me find all the right coverage for my car and home. Always available to answer questions and make sure I am taken care of! Definitely five star service in all areas. Reliable and I feel safe knowing she has my back!

brittny vickers Great customer service and are always willing to help me. Nancy is amazing and has helped me when I have locked myself out my car multiple times and helped me get a truck service to unlock it!!

J B_SR Have been doing business with for years, nothing but good experience, customer service on point

ISEL TAMAYO Mary is great. She is professional, responsive and I extremely efficient. Great customer service and caring. I could not have found a better fit for my company.

M L Ive been their client for 5 years or so, Bill is very professional and nice to make business with. His suggestions about insurance products are based in his deep knowledge of it. He always calls back within 1 business day if he is not available at the moment of the phone call. The offices staff is very courteous and helpful. I am very satisfied with Allstate and Bills agency.

John Clarizio I strongly recommend Matt Johnson and his Team for your insurance needs. When I first met Matt I was impressed with his knowledge, openness, honesty and willingness to get the best results for his client sitting in front of him. He follows through through and helps his client with all the paper work and information involved. Matt does what he says and finds the information to help with your needs. Again I strongly recommend Matt Johnson and his Team.

Narcy Castillo I want to take a moment to express my sincere appreciation for the outstanding assistance I received from Brenda. I was in the process of searching for both home and auto insurance, and she made the experience incredibly smooth and efficient from start to finish. Brenda provided me with a detailed quote the very same day I reached out, which was impressive in itself. What stood out the most was the time she took to walk me through every aspect of the quote. She explained each component clearly, answered all my questions with patience, and made sure I fully understood what was being offered. On top of that, Brenda went the extra mile to look for any applicable discounts or savings that could benefit me, which I truly appreciated. Throughout the entire process, she remained highly responsive and available. Any time I called or had a concern, she was ready with a prompt and helpful response. Her professionalism, dedication, and customer service were truly exceptional. Thank you, Brenda, and thank you to the entire team for such a positive experience!

tomatosword After 8 years, thousands of dollars, and not a single claim ever. My car was broken into and a window smashed, I thought to myself "hey my insurance has a glass claim section". I was promptly advised not to make a claim under the threat of raising my monthly bill (theyve already raised it 3 times in 3 years). Do yourself a favor get cheap insurance somewhere else because paying more for better coverage just means theyll threaten to raise it if you ever need it. Even for something as small as 1 window.