Western Union - Marlin (TX)

Welington Fernandes I only stayed on the call because my insurance covers it, but this was hands down the worst customer support experience I’ve ever had. The wait time to speak with someone is incredibly long, and when you finally get through, youre met with a rude and unhelpful agent who clearly has no interest in actually assisting you. They talk over you, don’t listen, and make the entire process even more frustrating. If youre thinking about calling them, prepare to be extremely patient, or better yet, avoid it if you can. Absolutely unacceptable service.

Albert Mantell THANKS. They helped more than I ever expected. I got my new ck account just the way I wanted.

caden swain Edit: rave reached out to me and apologized for the oversight. Very professional and apologetic. They got my card working again. Revised from 1 star to 4. Original post: Terrible bank. My account got restricted from a nsf fee. I paid the fee in person plus some extra and was told the account would be unlocked immediately. I go to draw out cash after my check dropped and was unable to due to the account still being restricted. There is no way to get emergency cash if need be. My money is being held hostage. There’s no support after hours.. I reccomend neches or some other financial institution.

Maria Albiter Fast and easy loan process. Customer services very responsive and attentive. Overall good Experience!

thaliamayso07 Since we arrived in Texas in 2012, Security Finance has provided us with excellent service (friendliness, speed) and we can always count on them.