Neighborhood Credit Union - Sherman
Rene Wyatt Review of Neighborhood Credit Union
I have had a very positive experience with Neighborhood Credit Union and would highly recommend it to others. From the start, opening an account was a smooth and straightforward process, with helpful staff guiding me through every step.
One of the biggest advantages of this bank is its excellent customer service. Anytime Iāve had questions or concerns, whether in person or over the phone, the representatives have been professional, patient, and efficient in providing solutions. Their communication is clear, and I always receive timely updates about my account and any relevant changes.
I did encounter an issue with an automatic payment not going out and when I called in a panic, the bank resolved it quickly and without hassle. They took my concerns seriously, explained the steps they were taking to fix the problem, and followed up to ensure everything was in order.
The bank also offers a well-designed mobile app that makes managing my finances easy. Transferring funds, depositing checks, and monitoring transactions are all seamless.
Overall, Neighborhood Credit Union has exceeded my expectations with its reliability, great customer service, and commitment to solving any issues efficiently. I am very satisfied with my banking experience here.