Vista Insurance - Waco (TX)

John Crochet I’ve had the pleasure of working with Chan Marshall at Associated Insurance Managers for my personal lines insurance for many years, and I can’t recommend her highly enough. Chan is knowledgeable, responsive, and truly goes above and beyond to make sure every detail is handled. She takes the time to explain coverage options in plain language, helps me make informed decisions, and is always quick to respond when I have a question or need documentation. It’s rare to find someone who combines professionalism, expertise, and genuine care for their clients the way Chan does. She’s made the insurance process stress-free and has given me complete peace of mind knowing I’m well covered. If you’re looking for a personal lines insurance broker who is reliable, attentive, and an absolute pleasure to work with, Chan is the one to call.

Santiago Roger My Vist was amazing the lady here helped very well and gave us a discount with a code. Me and Mt wife got the insurance for 210.00 and worked very well.

Lindsey Miller Absolutely love Jenna Thomas! She went above and beyond to help us get health insurance for our son when no other agency was willing to help us. She responds quickly, professionally, and is SO sweet.

small brick Cherry was incredibly careful and detail-oriented. She explained every coverage option clearly, compared multiple plans, and helped us choose the best home insurance for our needs. Highly recommend!

Sara Elizabeth Sallee She’s extremely caring, always helpful! Great experience overall.

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!

Brittany W. Best customer service. Very helpful