Vince Migliaccio: Allstate Insurance - Flower Mound (TX)

1 /5 Chepino Hernandez: I had 6 cars insured with them. When my car was stolen and the police found it they told me i had to go pick it up or else they were going to sell it and yall did not do anything i had to pick it up and pay and also pay for a tow truck they told me they were going to give me back my money its been 8 months and i havent recived anything i tryed contacting but they wont answer Ester martinez is never in his office i leave a message and they dont respond thats why i changed insurance because they are irresponible that dont comply with what they say and they still tell me if im in good hands they took 5 months to fix my car and 8 months to still not pay me for the tow truck and the police id never never recommend with my friends or family because i wouldnt like them to have such a terrible expirience i will never use allstate insurance again.

1 /5 Jennifer Brown: 0 STARS. Due to ridiculous rate hikes throughout our 9 years of loyalty with Allstate we decided to take our business elsewhere. I called 1/13 to let them know that on 2/12 when our policy ends, we do not wish to renew. They we sent the full year payment from escrow so I had to call back. On 1/21 I was told that Maria handles this and not a big deal. Maria proceeds to cancel our policy on that date but doesnt say anything. 2/4 we receive a refund check for the prorated last month, this is how we find out they cancelled our policy. GOOD TIMES. I call to inquire on the full 2025 refund and why policy was cancelled and am told check is in the mail and they will try to get our policy reinstated but could take a few days, she did say she told them it was "agency error" but out of her hands. With an hour or so, before noon yesterday (2/4) I emailed her that we decided to move our new policy start date up and we no longer wished to have our policy reinstated. No response, I expect to be done with them and soon receive our full years refund we can apply to our new policy. NOPE. I get a call this morning showing more incompetence from this office. The woman whom I emailed yesterday letter her know that we will be cashing our refund check and have started our new policy and no longer need theirs, literally called and said the policy has been reinstated and please let her know via a phone call or by responding to her email, when to terminate. ARE YOU KIDDING ME???? This is the most incompetence I have seen in 1 place. EVERY single person in that office is apparently unable to doing anything correctly. Then I am told Vince doesnt work there, I can email him. WHAT?? Is Vince aware of the gross incompetence in his office? I guess he does, thats why he doesnt go in. He doesnt care about your business, your concerns or how terrible his employees are. DO NOT DO BUSINESS WITH HIM!!!

5 /5 Brendon Hogan: I have been with Vince for over a decade now and every year I check for a lower price for the same quality and I can never find it. Agents from other companies are shocked at how good of a deal Vince has going for me. And the best part if I am not having to sacrifice quality for a lower price! He has always been just a quick email or phone call a way and helps me out with any questions I have. I recently was emailed by Sophie at his agency and she patiently answered all my questions about switching to Milewise and I am going to save even more! I am so glad I found Vince and his agents, best home and car insurance agents hands down!

1 /5 Keith Nguyen: "I had high hopes for this service, but unfortunately, my experience with Mig Financial Group in Flower Mound was deeply disappointing. I switched my home insurance from another agent to Mig Financial Group, and it quickly became clear they failed to send my insurance information to my mortgage company. I didnt realize this until I received a letter from my mortgage company stating that I no longer had valid insurance on my property. I contacted the agent, and they apologized, assuring me they would send the necessary information to the mortgage company. However, three months later, I received a call from a collection agent informing me that Allstate had placed a collection on my account. When I reached out to Allstate, I was told the issue was due to non-payment from the mortgage company, which was caused by the agents failure to send the correct documentation. It’s extremely frustrating to be held liable for a mistake that was entirely the result of their negligence. I expected better service and communication, but now Im dealing with the consequences of their oversight. I would not recommend this agency."

2 /5 Krohn Family: We just received our renewal notice for auto insurance with, of course, an increase in rates. Given that we had a claim for an accident where another car drove into us as OVER A YEAR AGO which is still open, we will be shopping around. Be careful not to choose a big deductible amount becuase even if you were not at fault, you may never get it back.