Top Property Insurance Agency - Lamesa (TX)

Emily Martinez First time stopping by Amax office at Boca Chica agents were very professional they assisted me with my non owners policy Itati made sure I understood every detailed. Always have a great time stopping by office to process my payment with them!

Chris Conner I am writing this review in regards to one of your agents, Justin. It takes a lot for me to write a letter of this nature, but this is absolutely warranted….and deserved. In all my years of having insurance on houses, autos, RV, boat, art etc, with many different companies, Justin is by far the best agent (and person) I have EVER dealt with. Not only does he know his business and the industry as a whole, he is available anytime I’m in need. Just the other night at 9:00 PM I sent him a text with a VIN number of a new car for our policy. He replied immediately and changed it - AT 9PM!! I guarantee the “big national companies“ wouldn’t reply at this time of night! I wouldn’t have their cell number and I would still be stuck in some phone system IVR on hold waiting for a rep. I sent an email to Justin one night because I knew if I text him he would reply and I didn’t want to bother him and his family after hours. He got my email and replied anyway - within minutes. It happened to be a claim question/problem that he not only assisted with but went on to make calls to repair shops to find one for us….like, who does that?!? The issue wasn’t even with your company. There are no words to describe his exceptional service. I can go on and on with example after example of his exemplary customer service. My request is that you forward this to his peers and other leaders in the organization to bring attention to his phenomenal work ethic and customer service. Give the man a raise and keep him for life - gems like him are hard to come by. I am a raving fan for life!

Bolts Valkyrie They took their time getting my claim to me and didnt even give me what I was supposed to get. When I mentioned it to them they denied owing it. I wouldnt have received my claim if I didnt continue being persistent about it and threaten them with my attorney.

Rosalinda Lopez Great Staff, very professional, helpful, patient, and courteous. Im so grateful there are still businesses who value the customer.

Emma Juarez My brother and I are first time homeowners and we had all of our questions answered very throughly by Martha and her staff they made sure we felt ready to take this next big step in our lives. I highly recommend Insurance over Texas!!!

veronica alanis Excellent everything

Tim McShane Great customer service, nice pleasant folk good rated. I have been with others but this is my best choice.

Jennifer Barrios I had the pleasure of working with Karen Villanueva, and I couldn’t be more impressed. She was incredibly knowledgeable and took the time to answer all of my questions and concerns. Her customer service was outstanding, she truly made the whole process smooth and stress-free. I highly recommend Karen to anyone looking for auto insurance assistance. They offer some of the best deals out there!