Cheryl I am writing to express my sincere appreciation for the outstanding service I received during my used car purchase at Hart Chevrolet GMC. From my initial conversation with Benjamin Jackson (General Sales Manager) about a pre-owned vehicle to driving my new car off the lot 3 days later, I was consistently provided with 5-star service.
I had been searching for a specific car in my local area for some time without success, and I was delighted to find that Hart Chevrolet had exactly what I was looking for. Given that I was considering purchasing the vehicle without seeing it in person and had a significant drive ahead, the staff went above and beyond by providing detailed photographs of the vehicles tires, interior, and exterior imperfections.
Benjamin, Eric Byrne (Sales Consultant), and KeriAnn Sullins (Business Manager) were incredibly honest, professional, and made my car purchasing experience truly personal. Additionally, I greatly appreciated the dealership providing a ride from the airport to their dealership, which was roughly 90 minutes away. James Laurent, the driver, was a true Texas gentleman! To top it all off, Benjamin even texted me during my three-day drive home to ensure everything was going well and that I arrived safely back in the Pacific Northwest.
The customer service at Hart Chevrolet is truly top-notch, and I felt exceptionally well taken care of throughout the entire process. I wholeheartedly recommend this dealership!
5 /5
