TIA- Texas Insurance Agency - Houston (TX)

Lizzie Smith Fabulous agent. Above and beyond customer service and always able to research and answer questions. Would most definitely recommend if you’re looking for an insurance agent who cares and wants what’s best for his clients.

B Rams Jessica has outstanding customer service. Excellent communication and ensures she fully understands your needs. Very punctual and got us by far the best rate. Shopped her against multiple competitors. Highly recommend!

Darian Owens Kennedy is the absolute BEST agent we have ever had the pleasure of dealing with. When I call State Farm, I don’t want to talk to anyone but her. If she’s at lunch, I call back later. After hours? I’ll wait. She goes above and beyond the agent call of duty. She will comb through our ALL of our policies to make sure we are fully covered while saving money. I have been with State Farm my entire adult life and I’ve stayed just because of her. Her customer service should be taught in the insurance text books. She has saved us so much time and money over the years because of her willingness to help her customers is unmatched. She is a role model to all agents. We love Kennedy like family and we are proud to be a State Farm customer because of her!

Case Manager Cameron went above and beyond!!! There are no words to describe our gratitude for all the work and emails he did to obtain approved State Insurance for our nonprofit. There were so many variables and time constraints. Cameron was simply amazing. He came recommend from a friend and I see why. He was patient and kind and genuine!!

Garrett Robbins Had an absolutely incredible experience at Mike Johnson State Farm Insurance Agency! Mr. Javarous Walker went above and beyond to take care of me. He was professional, knowledgeable, and genuinely cared about making sure I was fully taken care of. You don’t meet people in customer service like this every day. If you’re looking for someone who makes the process smooth, easy, and even enjoyable, Javarous is your guy! Highly, highly recommended.

Chandace Reese Ilsse helped me so much with starting a new policy for my vehicle and gave me exceptional customer service with full coverage options! My experience was top tier! I would highly recommend anyone looking for auto insurance to go to this location!

Rafael Maldonado I’ve had a few claims over the years and this insurance agency has always made the process easy. They’re quick to respond and they care about getting things sorted out quickly and efficiently.

Adriana Galvan I had a wonderful experience working with Sophia Villegas ,She was absolutely amazing—friendly, patient, and incredibly knowledgeable about insurance. She took the time to explain everything clearly, answered all my questions with confidence, and made what could have been a stressful process feel easy and manageable. Her professionalism and attention to detail were truly impressive. I felt well-informed and supported every step of the way. I highly recommend Sophia to anyone looking for expert guidance in insurance. Go check her out! She is the definition of outstanding customer service! Which I have not had in a while! You won’t regret it!

Tora Carrisalez Justin Young was a tremendous help in my journey to find my new insurance bundling package. He was patient with my busy schedule and notified me every step of the way on his search around for the best bundling deals for both my cars and motorcycles. I am very pleased with the policy coverages that was gathered for me and my son. Very affordable and well protected all around! I would recommend him 110% to anyone & everyone!

Fred Young They took care of a policy issue quickly and in a friendly manner.