Thrifty Loans - Marshall (TX)

John Wood This bank is awesome. They have always been very nice to me and remember my name every time. Ive gotten 2 mortgages and 2 private loans with them. I highly recommend them

Mona Martin Shawna Howell is exceptionally professional and is always willing to help her customers. She is also thorough with her job in regards to explaining the policy!

Sherry Clark Overall good experience, except the timing of arriving & being seen…. They ask you to arrive 15 minutes before your scheduled time but you don’t even get called to the back to be seen until 15 minutes+plus AFTER your scheduled time……… WHY? That’s my issue, what’s the point of being early/on time if you’re “called late”

Alicia Chelf Very polite and respectful place always lending a helping hand

Hannah McGowan Leslie has been awesome to work with and has helped me with every issue I have had.

Rebekah Herzberg The app hardly ever works. I am always having to close in and out of it. The customer service here isnt too terrible but they seem to neglect to tell you important information. I had to wait an entire year to get my tax return from 2022 because they fail to tell you that for direct deposit there is a completely different number. Now I am having to do the same exact thing because I put what was exactly in my account and routing information in the app. If you guys are going to have a different number for direct deposit then why not include it under account details in the app? I had issues getting my work checks too because of this. When I go in to speak to people about this and finding out why my checks and tax returns were rejected that not once told me that I had to use a different number that was never provided. I had to call the 800 number to be given this number and information when I shouldnt have to do that. The people inside the bank should have given this number. This created so much emotional stress for me. Hope you guys fix this problem.

Carter Williams Susan and her team did a fantastic job on our new office sign! Very easy to work with, Giving us a quick turnaround and now have the new sign installed !! A huge thank you to Susan and Sign Designs!! Carter Williams and Cindy Prater

Linda Caviness Very helpful and friendly helped with all my questions and what I needed I have used them 2 times and both times were a great experience