The Karat Patch - Big Spring (TX)

Katy Hopkins I love my permanent necklace!! Natasha is super friendly! I compared to others and she was less expensive. What a fun time!

Matthew C Update (2/23/25): Bad. Went today to sell them my JAXXON Cuban link 14K 2.7mm 24” chain. It weighs 13.2g. Gold spot price today is $94/g(2939/oz). So 14k melt price would = $727. There are calculators for this. The man offered me $450. I will not be coming back to this place. I left and sold my chain for $635 instantly at another gold shop. Now I understand the bad reviews and adding one of my own above. Went there this morning to see if I could exchange a 24K pendant that my wife bought for me few months back in China. The lady that greeted me was very friendly and professional. She gave me fair spot market gold price for the pendant(less a few% of course), and I got a 24K gold cross for a fair price. Very satisfied. Not sure why all the bad reviews.

shabira khalid I got the best price for my gold! The customer service was excellent — two sweet ladies were incredibly helpful and made the whole process smooth and pleasant. Highly recommend!

Christina Garcia The owner and his son are very very nice and made us feel welcome, They went out of their way to help us and get exactly what I wanted. I highly recommend for anyone to give them a try it’s a small business and you will get exactly you are looking for! Thank y’all for helping my husband and I! Will definitely be back for more jewelry( a new wedding ring) :)

Darius Woodbury Ali was amazing!! Good negotiator, Best store best prices !!!

DJ They are the best! The customer service is awesome and they remember loyal customers. Everytime I come in I’m always greeted. There items are great quality.

Jennifer Adams Absolutely Wonderful Experience at Graham Brothers Jewelers! From the moment we walked in, we were impressed by the beautiful and inviting atmosphere. What truly stood out was the incredible service I received. Joey was attentive, knowledgeable, and genuinely interested in helping me find the my perfect wedding band. Joey listened carefully to what I was looking for and presented me with options that were exactly what I wanted, all while staying within my price range.The customer service was truly great, it was clear that their priority was ensuring I found a ring I would love. It was a truly special place to make such an important purchase, I cannot wait to pick up my ring next week! Beyond helping me find the right ring, I also got the experience of getting to play around and try on gorgeous jewelry. I highly recommend Graham Brothers to anyone looking for a fine jewelry experience with outstanding service, a commitment to their customers needs, and a genuinely enjoyable experience.

Tucker Holland Shawn (store manager) helped me with an issue and applied the fix very quickly, didnt know about this store but I will certainly return in the future!