Texas Partners Bank - Bandera (TX)

ken walton I have never felt more secure with my investments. I was tired of losing money in 401ks and the market. When I met John and we had our first meeting I knew that I had met a friend forever. After an extensive research into Allianz (whom I had never heard of) all my doubts were over. I am more than happy with not only John but I love his whole staff that always make themselves available in the most courteous manner that I could ever ask for.

Ray Petru Very proficient in his work

Petter B They have two atms out and one inside makes it very easy

Melissa Ducote Great place to work. Family oriented. Found my forever job here. Complex and exciting work.

Lynn Lance Went to Ace to get a money order 600.00 off my EBT card and the lady said swipe your card then she said that it didnt go through, so she had me swipe again it didnt go through again! She handed me two receipts and one said connection error network timed out so I go home call my card and sure enough the money was withdrawen as an eft, I called support opened a ticket the district manager called and told me to get a copy of my statement, so I hand delivered it to the cashier and she said up to 72 hours the boss will get back to you so three days later I called and the cashier said oh my boss said we didnt receive the funds check with your bank so I did but its an EBT card the only way to get the money returned by EBT is skimming or phishing theft and that there is no way they can refund any monies because it shows that ace check cashing had processed an eft via the POS machine! So I have to do my due diligence and find out that the cashier needs to go to the POS machine and upload all the offline pending transactions! So I put in another ticket through cs and I even email the ace president and nothing Ive received nothing in response from anyone! I waited till June 2 one month after the incident happened and to no avail I still havent received the reimbursement from the POS machine! This is 600.00 well 615.32 to be exact! I need my funds desperately and no one will follow up or reply to my email! Its very very frustrating because now I owe someone 600.00 and I dont have it. Im sick to my stomach over this. This is more than frustrating its hindered my life , bills didnt get paid and Im in debt now. I had to research who owned the POS or atms inside ace so here I am . The last not only has been rude but she probably took my money! Im out 615.32 because no one will help me. I will never ever go to Ace check cashing for anything and Ive been a customer for over 4 years there and I will never go back. Its a shame that a billion dollar company just scoffs at the poor and passes the buck to someone else as if it doesnt matter and clearly it doesnt but to me it does matter, 600.00 is a lot of money.

Lorelei Crenshaw LETTY IS SO HELPFUL! I had an uncommon account type that I needed to have set up this week. It took 3 days, 3 branches in 2 states and 5 associates to get it done. Letty started everything off for me before sending me to one of the only 2 bankers in San Antonio that could access the proper paperwork. Once the account was set up I went back into the Seguin branch and Donna helped me get the last few things in order to get my business account up and going. I truly appreciate the help that they have provided me this week! They are stellar humans!

Melonie Hanson We were with EJ for 6 years. Our personalized rate of return over 5 years annualized was 2.05%. This quarter was 2.78%. All they push is American Funds. Then you choose low, medium, or high risk tolerance. They lack fiduciary responsibility and their fees and commissions are extremely high. Take your money and run to a real investment firm. Oh, and you pay an account termination fee on the way out of the door, currently $95.00 per account.